GoHealth Urgent Care News

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Novant Health-GoHealth Urgent Care Opens First Center in Huntersville, North Carolina

 

GOHEALTH URGENT CARE

MEDIA CONTACT:

Novant Health-GoHealth Urgent Care Opens First Center in Huntersville, North Carolina

 

GOHEALTH URGENT CARE

MEDIA CONTACT:

Mandy Moug

(703) 390-1513

[email protected]

NOVANT HEALTH

MEDIA CONTACT:

Megan Rivers

(844) 536-3288

[email protected]

 

Novant Health-GoHealth Urgent Care Opens First Center in Huntersville, North Carolina

New, state-of-the-art urgent care for the Huntersville community

 

HUNTERSVILLE, N.C., Nov. 18, 2019 Novant Health-GoHealth Urgent Care has opened its first urgent care in Huntersville, North Carolina, just north of uptown Charlotte at 9121 Sam Furr Rd. The new center is in Northcross Commons alongside Whole Foods Market, just off exit 25 on Interstate 77, providing the community with better access to high quality health care services.

 

“We are thrilled to offer the Huntersville community the Novant Health-GoHealth experience, which begins before they even set foot in our centers,” said Kirsten P. Jones, North Carolina market president of GoHealth Urgent Care. “With tools such as online and mobile check-ins and wait times posted online, we provide easier access while delivering the remarkable, quality care that patients have come to expect from Novant Health.”

 

The new, state-of-the-art urgent care center is designed to put its patients first. For example, it features an open floor plan so patients can easily interact with the clinical staff and larger treatment and exam rooms to accommodate patients' families and friends. And, the company's online tools make getting urgent care at the center as effortless as possible. Wait times at the Huntersville center are published on its website. Patients can use the website to select what time they show up, and online check-in and registration can be completed on patients' smartphones and tablets in order to further minimize wait times before seeing a clinical provider.

 

The Novant Health-GoHealth Urgent Care network currently has 8 centers in Charlotte and 13 overall in North Carolina, with more centers opening before the end of 2019.

 

“What makes the Novant Health-GoHealth Urgent Care partnership special is our commitment to enhancing the patient experience at every level,” said Saad Ehtisham, president and chief operating officer of Novant Health Presbyterian Medical Center.“ We are excited for patients in the Huntersville community to experience our innovative, personalized care model, which includes convenient on-line check-in and quality medical care delivered in a comfortable setting. It really sets us apart.”

 

All centers feature X-ray, on-site laboratories, and electronic medical record integration with Novant Health. All Novant Health-GoHealth Urgent Care centers offer extended hours and are open from 8 a.m. to 8 p.m., Monday through Friday, and from 9 a.m. to 5 p.m. on Saturday and Sunday, including holidays. For more information, please visit: www.gohealthuc.com/nc

 

About GoHealth Urgent Care

GoHealth Urgent Care is one of the country’s fastest-growing and largest urgent care companies. At GoHealth Urgent Care, we provide unparalleled experiences that are effortless, personal and connected through partnerships with market-leading health systems and our communities as a whole. GoHealth Urgent Care operates more than 135 urgent care centers in the greater New York metropolitan area, the Portland, Oregon-Vancouver, Washington metropolitan area, the San Francisco Bay Area, Hartford and South Eastern Connecticut, Winston-Salem and Charlotte, North Carolina, St. Louis and Springfield, Missouri, Oklahoma City, Oklahoma and Northwest Arkansas. GoHealth Urgent Care is a TPG Growth portfolio company, the middle market and growth equity investment platform of TPG, which has more than $103 billion of assets under management. To learn more, please visit www.gohealthuc.com.

 

About Novant Health

Novant Health is an integrated network of physician clinics, outpatient facilities and hospitals that delivers a seamless and convenient healthcare experience to communities in Virginia, North and South Carolina, and Georgia. The Novant Health network consists of more than 1,600 physicians and over 28,000 employees that provide care at over 640 locations, including 15 hospitals and hundreds of outpatient facilities and physician clinics. In 2019, Forbes ranked the organization first in North Carolina and 38 nationally on its 2019 Best Employers for Diversity List. Diversity MBA Magazine has also ranked Novant Health third on its 2019 list of “Best Places for Women & Diverse Managers to Work.” Novant Health provided more than $883 million in community benefit, including financial assistance and services, in 2018. For more information, please visit our website at NovantHealth.org. You can also follow us on Twitter and Facebook.

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Novant Health-GoHealth Urgent Care opens new center in Hanes Square

 

GOHEALTH URGENT CARE

MEDIA CONTACT:

Novant Health-GoHealth Urgent Care opens new center in Hanes Square

 

GOHEALTH URGENT CARE

MEDIA CONTACT:

Mandy Moug

(703) 390-1513

[email protected]

NOVANT HEALTH

MEDIA CONTACT:

Samantha Williams

(336) 287-4203

[email protected]

 

Novant Health-GoHealth Urgent Care opens new center in Hanes Square

Relocated and renovated center is the fifth center in Winston-Salem

 

WINSTON-SALEM, N.C., Nov. 13, 2019 Novant Health-GoHealth Urgent Care has opened its newest urgent care center at 105 Hanes Square Circle, replacing the Highland Oaks center that it operated since December of last year. The company moved to Hanes Square in order to provide Winston-Salem residents easier access to a better urgent care experience.

 

We’re excited to offer the Winston-Salem community another completely renovated center, providing every patient with personalized, convenient care,” said Kirsten P. Jones, North Carolina market president of GoHealth Urgent Care. “We look forward to continuing to grow in North Carolina, with a focus on ensuring that our patients receive the quality care they have come to expect from our Novant Health-GoHealth centers.”

 

The new, state-of-the-art urgent care center is designed to put patients first. For example, it features an open floor plan so patients can easily interact with the clinical staff and larger treatment and exam rooms to accommodate larger groups including families and friends. Novant Health-GoHealth’s online tools make accessing urgent care an effortless experience, including real-time wait clocks online that provide patients with next available time slot. And not only can patients check-in online, but they can even complete the registration process on their smartphones or tablets before arrival.

 

The Novant Health-GoHealth Urgent Care network currently has five centers in Winston-Salem and 12 overall in North Carolina, with more centers opening before the end of the year.

 

“Our updated space fully supports our patient-centered approach to prioritize access and convenience,” said Dr. Travis Howell, clinical physician executive with Novant Health Community Health & Wellness Institute. “We are excited for patients to experience our newly renovated location and the innovative, personalized care model that characterizes Novant Health-GoHealth Urgent Care.”

 

All centers feature X-ray, on-site laboratories, and electronic medical record integration with Novant Health. All Novant Health-GoHealth Urgent Care centers offer extended hours and are open from 8 a.m. to 8 p.m. Monday through Friday, and from 9 a.m. to 5 p.m. on Saturday and Sunday, including holidays. For more information, please visit: Gohealthuc.com/nc

 

About GoHealth Urgent Care

GoHealth Urgent Care is one of the country’s fastest-growing and largest urgent care companies. At GoHealth Urgent Care, we provide unparalleled experiences that are effortless, personal and connected through partnerships with market-leading health systems and our communities as a whole. GoHealth Urgent Care operates approximately 140 urgent care centers in the greater New York metropolitan area, the Portland, Oregon-Vancouver, Washington metropolitan area, the San Francisco Bay Area, Hartford and South Eastern Connecticut, Winston-Salem and Charlotte, North Carolina, St. Louis and Springfield, Missouri, Oklahoma City, Oklahoma and Northwest Arkansas. GoHealth Urgent Care is a TPG Growth portfolio company, the middle market and growth equity investment platform of TPG, which has more than $103 billion of assets under management. To learn more, please visit www.gohealthuc.com.

 

About Novant Health

Novant Health is an integrated network of physician clinics, outpatient facilities and hospitals that delivers a seamless and convenient healthcare experience to communities in Virginia, North and South Carolina, and Georgia. The Novant Health network consists of more than 1,600 physicians and over 28,000 employees that provide care at over 640 locations, including 15 hospitals and hundreds of outpatient facilities and physician clinics. In 2019, Forbes ranked the organization first in North Carolina and 38 nationally on its 2019 Best Employers for Diversity List. Diversity MBA Magazine has also ranked Novant Health third on its 2019 list of “Best Places for Women & Diverse Managers to Work.” Novant Health provided more than $883 million in community benefit, including financial assistance and services, in 2018. For more information, please visit our website at NovantHealth.org. You can also follow us on Twitter and Facebook.

 

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New in-depth study highlights successful strategies in urgent care

 

GOHEALTH URGENT CARE

MEDIA CONTACT:

New in-depth study highlights successful strategies in urgent care

 

GOHEALTH URGENT CARE

MEDIA CONTACT:

Mandy Moug

(703) 390-1513

[email protected]

HEALTH MANAGEMENT ACADEMY

MEDIA CONTACT:

Corey Aferiat

(703) 647-3183

[email protected]

 

New in-depth study highlights successful strategies in urgent care
Meeting consumer demand is the top driver of urgent care

 

OCTOBER 23, 2019 – The Health Management Academy (The Academy), with support from GoHealth Urgent Care—an independent partnership-focused urgent care organization—has released an in-depth study entitled “Thriving in the Urgent Care Market: The Leading Health System Perspective”. Recognizing the steady growth in urgent care across the provider market over the past 5 years, The Academy and GoHealth Urgent Care sought to better understand how Leading Health Systems (LHS) are pursuing innovation in the urgent care market, and the extent to which they have deployed strategies to ensure long-term success in a more competitive, consumer-driven environment.

The Academy conducted a series of surveys and qualitative interviews with 25 C-suite executives of the nation’s top health systems, which represent an average of $4.4B net patient revenue per health system and a collective network of 432 hospitals. Through these, the Academy uncovered LHS strategies and key drivers for investing in urgent care, the implementation challenges they face, and how they measure success.

“With urgent care increasingly becoming a key component of the care delivery network, LHS have been primarily focused on expanding their market footprint and access to services.” said Sanjula Jain, Ph.D., Head of The Academy’s Research and Advisory Practice. “Whereas the barriers to entry are low, the barriers to success are much greater. We found that LHS most effective in disrupting the urgent care market are organizations that integrate non-traditional services in a targeted fashion to meet the unique needs of different consumer segments.”

Key findings include:

  • 74% of LHS are extremely likely to grow their urgent care footprints over the next 5 years, yet only 11% are thriving in the urgent care market and are prepared to compete with new market entrants long-term;
  • 82% of LHS find meeting consumer demand and creating a better patient experience a top driver of growth;
  • 76% of LHS find capitalizing on the unique opportunity to capture new patient volume through their urgent care networks a top driver of growth; and
  • The majority of LHS leverage their urgent care networks as an opportunity to increase connectivity of care and improve long-term outcomes for their patient populations.

“More and more health systems are recognizing the need to meet rising consumer demands in an increasingly competitive on-demand care marketplace. Those at the forefront are evolving their urgent care strategies in order to ensure future growth and success,” said Todd Latz, CEO, GoHealth Urgent Care. “The Academy’s findings support what we have experienced in our existing health system partnerships. A retail-based approach to urgent care that puts consumers first and is supported by deep integration, digital consumer engagement tools and a focus on unparalleled experiences drives market differentiation, new patient growth and long-term patient loyalty.”

The full report can be found at: http://bit.ly/31zeESs.

 

About The Health Management Academy
The Health Management Academy (The Academy) brings together leaders from top health systems and health companies to collectively address the industry’s biggest challenges and opportunities. The Academy assists members cultivate their peer networks, understand key trends, develop next-generation leaders, and partner to self-disrupt, in an effort to transform healthcare. Visit hmacademy.com for more information.

About GoHealth Urgent Care
GoHealth Urgent Care is one of the country’s fastest-growing and largest urgent care companies. At GoHealth Urgent Care, we provide unparalleled experiences that are effortless, personal and connected through partnerships with market-leading health systems and our communities as a whole. GoHealth Urgent Care operates approximately 135 urgent care centers in the greater New York metropolitan area, the Portland, Oregon-Vancouver, Washington metropolitan area, the San Francisco Bay Area, Hartford and South Eastern Connecticut, Winston-Salem and Charlotte, North Carolina, St. Louis and Springfield, Missouri, Oklahoma City, Oklahoma and Northwest Arkansas. GoHealth Urgent Care is a d/b/a of Access Clinical Partners, LLC, a TPG Growth portfolio company. TPG Growth is the middle market and growth equity investment platform of TPG, which has more than $103 billion of assets under management. To learn more, please visit www.gohealthuc.com.

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