Important COVID-19 Information
We're Open For COVID-19 Testing:
- Save your spot online. This will save you time and help us safely prepare for you and other patients. Please text us when you arrive. You may also schedule a Video Visit for a COVID-19 evaluation.
- If you cannot check-in online, please sign-in at our kiosk by the front door, then wait in your car. If you’ve opted for texts from us, our queuing system will text you when a provider is ready to see you! Otherwise, our staff will call you when it’s your turn. Please wear a mask in the center if you have one.
- If you have symptoms of COVID-19 (fever with a cough and/or shortness of breath), please save your spot online, text us when you arrive and wait in your car. Our team members will evaluate your symptoms curbside to determine the appropriate care and see if you qualify for a COVID-19 test.
Please note: We have aligned with Novant Health guidelines for COVID-19 testing. These include: not testing for mild symptoms defined as fever and cough without shortness of breath, difficulty breathing and no chest discomfort. People with mild symptoms are advised to home quarantine.
No Out-Of-Pocket Costs For Video Visits With Most Major Insurance Plans!
During this public health emergency surrounding COVID-19, our patients with most major insurance plans, including Medicare and Medicaid, can now book a Video Visit for zero out-of-pocket costs. Receive the same great care from a Novant Health-GoHealth Urgent Care provider from the safety of your home. If you are experiencing COVID-19 symptoms such as a fever with a cough and/or shortness of breath, we encourage you to schedule a Video Visit instead of visiting a healthcare center.
If your symptoms are severe (trouble breathing, chest pain, fainting, uncontrollable pain), you should seek emergencyt care right away at your nearest ER.