Important COVID-19 Information
Center Visit Process: What you need to know
We strongly recommend that patients save their spot online for their in-center visit. This provides greater convenience to you, and allows our team to prepare for your visit.
Whether you have checked-in in advance or are just walking in, we ask that you call the center upon arrival. You will be asked to wait in your car or outside, and our queuing system will send a text message when a provider is ready to see you. Please note: For safety, ONLY patients being treated, guardians of minor patients, and those accompanying patients requiring special assistance are permitted to enter our centers at this time.
If you wish to be evaluated for COVID-19 due to symptoms or exposure, please consider using our Virtual Visit service. For your own safety, and that of our other patients and our team, you can be evaluated via video using a smartphone, tablet, or computer.
Please note: testing requirements, as mandated by the NYS Department of Health, have recently changed. Going forward, only patients who are at the highest risk for severe disease, and essential personnel, with COVID-19 symptoms, will be tested.