Rapid COVID-19 Testing for Hawaii-bound Passengers

Do I need to do anything after getting testing?

Prior to arrival in Hawaii, all adults 18 years of age and older are required to create an online account, register with the Safe Travels Hawai‘i program, and upload the negative travel test result to your Safe Travels Hawai‘i account. All passengers under the age of 18 must be listed under the account of a registered adult. Completing Hawaiʻi’s Safe Travels program application form and obtaining your QR code(s) for Hawaii airport processing PRIOR TO the date of departure will significantly reduce your screening and processing time once you arrive in Hawaii.

How do I upload my Negative COVID-19 Results to the Safe Travels Hawai’i portal?

Due to the COVID-19 pandemic, the State of Hawaii has changed its rules for entry and now requires a negative COVID-19 test result, administered by an approved partner organization, to be uploaded to their Safe Travels Hawai’i portal prior to entry into Hawaii in order to avoid a 14 day quarantine period. You must first create an account on the Safe Travels Hawai’i website. Once you have your Negative Rapid COVID-19 Test results, you must download a PDF version of the results and upload them to the Safe Travels Hawai’i Program in the "Documents" section.  

For more information on the Safe Travels Hawai’i Program, click here.

How will I pay for my rapid test and clinical virtual evaluation?

The total cost for the evaluation and test is $261 and must be paid onsite at SFO before your clinical virtual evaluation. You may pay at our testing location at the time of service by credit card only. Insurance will not be billed/accepted.

When should I get tested for the Safe Travels Hawaii program?

Your test must be completed within 72 hours of your departure time to Hawaii. If you have a multi-city flight itinerary, the “departure time” is from the last city you leave before arriving at a Hawaii airport. Please ensure you plan accordingly and get tested within this required time frame, as test results obtained outside of this time period will not accepted by the State of Hawaii.

How early can I get tested?

For on-site SFO testing, we recommend passengers coordinate their test on the same day of their flight to Hawaii. You may schedule at any open timeslot, but we recommend reserving a spot 2-3 hours before your departure time, as testing will be closed 90 minutes prior to your departure time. The Hawaii Department of Health will accept negative test results from COVID-19 tests completed within 72 hours of flight arrival time. Learn more here.

How far in advance can I schedule my clinical evaluation and test?

Currently, you have the option to schedule the clincial evaluation and rapid COVID-19 test at SFO 7 days prior to your travel date. If you choose to get tested at one of our local centers, scheduling is available 48 hours in advanced.

Do I have to complete a Virtual Visit first or can I just request testing?

We require a clinical virtual evaluation before your COVID-19 test to assure the best clinical care. We will provide you with a rapid COVID-19 test after your Virtual Visit clinical evaluation.

Where can I find my rapid COVID-19 test results?

Rapid results will be available in approximately 15 minutes. If you choose not to wait at the center for results, they will be available on the Patient Portal within approximately 24 hours.

What type of Rapid COVID-19 Test is administered at SFO?

At the SFO Testing site, our staff administers the Anterior Nare - Sars-CoV-2 RNA Assay, Nucleic Acid Amplification Test using the Abbott ID NOW technology. This test is approved for the Safe Travels Hawai’i program.

Can I use Dignity Health-GoHealth Urgent Care for non-COVID related illnesses and injuries?

Yes, all Dignity Health-GoHealth Urgent Care centers provide care for adults and children 6 months and up for most non-life-threatening illnesses and injuries. We have on-site lab and x-ray services available.