Important COVID-19 Information

Center Visit Process: What you need to know 

  1. If you have symptoms of COVID-19 (fever, cough, runny nose, chills, sore throat or body aches), please schedule a Virtual Visit to find out if you should be tested based on testing criteria from the CDC, WHO and federal and state governments. Please note, we are not currently offering COVID-19 testing at our centers.

  2. If you do not have COVID-19 symptoms, please save your spot online. This will save you time and help us safely prepare for you and other patients. 

  3. If you cannot check-in online, please come into one of our centers and sign-in at our kiosk by the front door.

Please note: If you do NOT have symptoms of COVID-19, or if you test positive for flu, you will not be tested for COVID-19. As testing supplies are limited, you also cannot be tested for COVID-19 to satisfy your employer’s requirements if you do NOT meet testing criteria. 

Frequently Asked Questions on COVID-19 Testing

Q: Can I get tested for COVID-19 at your locations?

A: No, we do not offer COVID-19 testing at our centers.

Q: I have questions about COVID-19, where can I call?

A: Please reach out to your primary care provider with any questions or call Hartford HealthCare’s Clinical Command Center at (860) 972-8100.

Q: Where can I be seen for COVID-19 testing and what is needed?

A: Hartford HealthCare is offering drive-through testing at Hartford Hospital, Charlotte Hungerford Hospital, St. Vincent’s Medical Center and Backus Hospital. A referral from a Hartford HealthCare Clinical Command Center provider is needed to schedule your drive-through test.

No Out-Of-Pocket Costs For Virtual Visits With Medicare!

During this public health emergency surrounding COVID-19, our patients that are Medicare beneficiaries can now book a Virtual Visit for zero out-of-pocket costs. Receive the same great care from a Hartford HealthCare-GoHealth Urgent care provider from the safety of your home. If you are experiencing COVID-19 symptoms such as fever with a cough and/or shortness of breath, we encourage you to schedule a Virtual Visit instead of visiting a healthcare center.

If your symptoms are severe (trouble breathing, chest pain, fainting, uncontrollable pain), you should seek emergency care right away at your nearest ER.

Schedule Virtual Visit

We are Committed to Quality Care

Our Connecticut locations have been accredited by Urgent Care Association of America. The only program of its kind, this accreditation was awarded for GoHealth's excellence in both certification and quality and safety standards. This accomplishment signifies our continued dedication to the patients we serve.

Testimonials

Jeanette R. - Connecticut
It was easy to register online, when I got to the Urgent Care greeted by receptionist and nurses. Waited about 20 minutes to be seeing by a doctor.She did a great and complete examination, very compassionate and professional.
Customer rates GoHealth 100%
Google
Elaine R. - Connecticut
Very clean and competent staff..the diagnosis was very accurate..would not hesitate to use again..Thank you Hartford Healthcare Urgent Care for being there for me.
Customer rates GoHealth 100%
Google
Jill H. - Connecticut
I was very impressed by my first visit to this urgent care clinic, which was over a holiday weekend. It's a beautiful facility. The staff were all very friendly and efficient. You can check in online, which shortens wait time once you arrive. The prescribed treatment was very effective. I was also impressed that they called a few days later to see how I was doing. I would definitely recommend this facility and I would not hesitate to return there myself.
Customer rates GoHealth 100%
Google

Let's Get You Better

  • Bring in your family—services available to adults and children 6-months and older. We also offer Virtual Visits where you can connect with a GoHealth Urgent Care provider via video from wherever you are in Connecticut.
  • Access world-class care with our caring, licensed providers and the latest technology.
  • Save your spot online. We’re open 365 days a year, providing convenient same-day, evening, weekend and holiday care.
Non-life-threatening injuries and illnesses need immediate care, too. We cover:
  • Allergies
  • Animal or insect bites (minor)
  • Asthma attacks & wheezing
  • Back & neck pain
  • Blister, cyst & abscess
  • Broken bones & fractures
  • Bronchitis & respiratory infection
  • Burns (minor)
  • Colds, cough, flu & mild fever
  • Cuts & lacerations
  • Dehydration
  • Diarrhea
  • Earache & ear infection
  • Foreign body removal (e.g. ears, nose, eyes, foot)
  • Headache & migraine
  • Hemorrhoids
  • Ingrown nail & nailbed care
  • Motor vehicle accident (no fault)
  • Nose bleeds
  • Oral infection
  • Pink eye & eye infection
  • Pneumonia
  • Poison oak & ivy
  • Rash & skin infection
  • Sexually transmitted diseases (STD)
  • Sinus infections
  • Sore throat, laryngitis & strep
  • Sprains & strains
  • TB testing
  • Upset stomach & minor stomach pain
  • Urinary tract infection (UTIs)
  • Vaginal discomfort (no pap smear)
  • Vomiting & nausea
  • Wound care

Urgent Care Services

These healthcare services, among many others, are available at this center.

Illness
Injury
X-Ray
Lab
Virtual Visits
Kid-Venient

Should I visit
Urgent Care or the ER?

Insurance Same-Day Pricing Licensed Providers Virtual Visits

Stressed About Strep?

We’re here to help! We offer on-site strep tests with rapid results within 15 minutes.

Reserve My Spot Now

We're Kid-venient®

Because life happens when you least expect it.

Reserve My Spot Now

Connecticut Urgent Care Pricing and Insurance

Same-Day Pricing*

Services

Clinical exam including:

Basic Visit

Clinical exam with instant lab test

$120 - 160*

Expanded Visit

Clinical exam with:

  • X-ray (one body part)
  • Vaccine
  • Administration of medication

$170 - 240*

Advanced Visit

Clinical exam with one procedure: (Some examples of procedures are set forth below)

  • Wound repair
  • Foreign object removal
  • Asthma treatment
  • Fracture care/splinting
  • Burn treatment
  • Abscess care

$250 - 350*

Virtual Visits

We treat non-life threatening injuries and illnesses such as:

  • Allergies
  • Cold & cough
  • Rashes
  • Sinus problems
  • & more

* Prices shown reflect a discount for which patients without insurance are eligible if they pay in full at the time of service.

All pricing ranges above are estimated. To receive actual pricing, patients without insurance may request prices from Hartford HealthCare-GoHealth Urgent Care. We will provide pricing before providing any non-emergency care. Please note, the cost could increase if there are medical complications.

Insurance - $20 - 100

Most major insurance companies' urgent care co-pays are in this range. This is an estimate only. Please contact your health plan to determine the actual amount of your co-pay.

Hartford HealthCare-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network participating providers with the following health plans:

  • Aetna US Healthcare Basic Visit
  • Aetna Medicare Advantage
  • Anthem Expanded Visit
  • Anthem Health Exchange Plans
  • Anthem Medicare Advantage
  • CarePartners of CT
  • CareSys
  • Cigna
  • Colonial Cooperative Care
  • ConnectiCare
  • Coventry/First
  • CTCare Health Exchange Plans
  • CTCare Medicare Advantage
  • Harvard Pilgrim
  • Health New England Medicare Advantage Plan
  • Health New England PPO Plans
  • Healthy CT
  • Medicaid
  • Medicare
  • Multiplan/Private Healthcare Systems (network)
  • Northeast Health Direct/CHN PPO
  • Oxford
  • Railroad Medicare
  • Tricare
  • UHC Medicare Advantage
  • UnitedHealthcare
  • WellCare
  • Virtual Visits are in network with Aetna, Cigna, United Healthcare, Medicare, Anthem Blue Cross Blue Shield, Humana, Connecticare, Harvard Pilgrim, Medicare and Hartford HealthCare insurance through Aetna; competitive cash pay pricing.