Man working from home on laptop

Pay Your Bill

GoHealth Urgent Care makes the billing process quick and easy! We offer online bill-pay and auto-pay options with a credit card for your convenience. Select your location below for assistance.

Two women looking at a phone and smiling

Convenient Pay

Convenient pay is a quick way to pay your balance after your insurance company processes your claim. The credit card you present at the time of service can be charged for your responsibility (co-pay, deductible, co-insurance) according to the benefits within your insurance plan. You will receive an email prior to processing your card, as well as an explanation of benefits from your insurance company showing how your claim was processed.

Man on computer bill pay

Request medical records

Our web-based tool offers our patients and their families an easy and secure way to request medical records online. The online tool verifies your identity by asking for a photo of your driver’s license or Government issued identification, which can be taken via webcam or smartphone. There is no additional charge to use this online service. Please note, Chrome, Safari and Firefox are the recommended browsers for this application.

Medical records on ipad

Other ways to request

If you are a patient who doesn't wish to use the application above, or a third-party requesting medical records, you can submit a signed request, subpoena, or affidavit using the following methods:


Download it here and follow the submission directions on the document.

To check on the status of a request, please contact Customer Service at 800-367-1500.

Note: All medical record requests are processed directly by Datavant/Ciox.

Assistance with paying your bill

Assistance with paying your bill

Please Note: If you select email in the form below, you will initiate contact with us via an unencrypted communication method which is not 100% secure. Information shared on this form or in future emails with GoHealth could be intercepted and viewed by others. By selecting the email option, you acknowledge you are aware of and assume this risk. You may communicate with us via phone instead, which is a secure method of communication. 

Bill Pay Contact Form

* required field

Health news and tips for the whole family

Stay on top of your health

Get seasonal tips and tricks

Healthy food and fitness inspiration

Subscribe to our newsletter

    By providing your email address you agree that GoHealth Urgent Care and our health system partner may contact you in the future. Your privacy is important to us; view our Privacy Policy.