GoHealth Urgent Care News

More Options for Urgent Care Opening in Springfield

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More Options for Urgent Care Opening in Springfield

Mercy Opening New GoHealth Urgent Care Clinics Around Springfield

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Mercy Opening New GoHealth Urgent Care Clinics Around Springfield

Mercy is Opening Urgent Care Centers in Missouri and Oklahoma. Is Your Insurance Accepted?

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Mercy is Opening Urgent Care Centers in Missouri and Oklahoma. Is Your Insurance Accepted?

Photo Gallery: Mercy-GoHealth Urgent Care

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Photo Gallery: Mercy-GoHealth Urgent Care

Mercy launches urgent care at local shopping centers

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Mercy launches urgent care at local shopping centers

Mercy Launches Urgent Care at Local Shopping Centers

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Mercy Launches Urgent Care at Local Shopping Centers

GoHealth Urgent Care and Mercy Partner to Create Premier Network of Patient-Focused Urgent Care Centers in Multiple Midwest Markets

Fastest Growing Partnership-Oriented Urgent Care Provider Expands National Presence through Joint Venture with one of the Nation’s Most Innovative and Integrated Health Systems

St. Louis, Mo. (Jan. 3, 2018) — GoHealth Urgent Care, one of the nation’s fastest-growing ...

GoHealth Urgent Care and Mercy Partner to Create Premier Network of Patient-Focused Urgent Care Centers in Multiple Midwest Markets

Fastest Growing Partnership-Oriented Urgent Care Provider Expands National Presence through Joint Venture with one of the Nation’s Most Innovative and Integrated Health Systems

St. Louis, Mo. (Jan. 3, 2018) GoHealth Urgent Care, one of the nation’s fastest-growing urgent care providers, and Mercy, one of the nation’s most innovative and integrated care delivery health systems,  today announced they have partnered to create a substantial network of urgent care centers across the Midwest that will put patients first and deliver superior care and convenience. The joint venture will provide patients in Missouri, Oklahoma and Arkansas with greater access to innovative urgent care through state-of-the-art technology and unique patient access tools—wherever and whenever they need it the most.

Mercy and GoHealth Urgent Care plan to open more than 30 co-branded Mercy-GoHealth Urgent Care centers over the next two years, with convenient retail locations throughout St. Louis, Springfield, Oklahoma City and Northwest Arkansas. The joint venture will begin serving Mercy communities this summer, combining GoHealth Urgent Care’s industry-leading patient satisfaction ratings, technological advancements and award-winning center and website designs with Mercy’s long-standing reputation for high-quality, fully integrated acute and ambulatory health services. With these new Mercy-GoHealth Urgent Care centers, GoHealth Urgent Care will become one of the nation’s five largest urgent care companies.

Each Mercy-GoHealth Urgent Care center will operate seven days a week with extended evening hours, welcome walk-in patients and offer online pre-registration and check-in to ensure that patients can access providers as quickly as possible and control when and where they are seen. The centers will feature electrostatic “smart glass” procedure rooms, transparent charting on a wide screen in each exam room, mobile x-ray equipment and Mercy’s unified electronic health record (EHR), including the user-friendly MyMercy patient portal. The utilization of an integrated EHR will allow caregivers across the entire Mercy system immediate access to relevant and important patient medical history and information, helping to ensure continuity and the highest levels of care.

“We could not be more excited to partner with Mercy, as our mission to create a culture of care, seamless integration with the broader health care continuum and effortless patient experiences in urgent care is in complete alignment with what Mercy provides to each of its communities,” said Todd Latz, CEO of GoHealth Urgent Care. “Through robust collaboration and the combination of our respective innovative approaches to care, our joint venture will offer a differentiated and superior level of consumer-focused urgent care that is not currently available in Mercy’s markets. We are really looking forward to improving access to clinical care by bringing this new experience to St. Louis, Springfield, Oklahoma City, Northwest Arkansas and beyond.”

Mercy has grown to 44 acute care and specialty hospitals with over 40,000 co-workers, and a multispecialty physician group with more than 2,000 physicians. Mercy has a long history of care innovation and was among the first organizations in the U.S. to have a comprehensive, integrated electronic health record. In addition, Mercy was named a “Most Wired” health care organization by the American Hospital Association in 2017 for the 14th time since 1999 and has created a nationally recognized Virtual Care Center.

“Our partnership with GoHealth Urgent Care will help fulfill our mission to transform health in our communities,” said Lynn Britton, Mercy’s CEO. “We are dedicated to delivering integrated, consumer-focused care through innovative models that are convenient to where our patients live, work and play. This joint venture further demonstrates Mercy’s leadership and focus on providing quality outcomes for the millions of patients who have entrusted us with their care.”

GoHealth Urgent Care continues to rapidly expand its footprint across the U.S. The urgent care provider has grown more than 10-fold since the beginning of 2015. GoHealth Urgent Care will continue to focus on patient-centered care and growth in 2018, as the company is poised to spearhead new groundbreaking health care initiatives and offerings for customers in existing markets, including New York, San Francisco, Portland and Hartford, as well as each of its new Midwest markets together with Mercy.

About GoHealth Urgent Care

GoHealth Urgent Care is one of the country’s fastest-growing and largest urgent care providers. At GoHealth Urgent Care, we place the needs of our patients first—by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. GoHealth Urgent Care operates 80 urgent care centers in the New York and Portland, Oregon, metropolitan areas, the San Francisco Bay Area and Hartford, Connecticut, and will soon open urgent care centers in multiple Midwest markets. GoHealth Urgent Care’s current partners include health systems that are at the forefront of care delivery innovation, including Northwell Health, New York's largest health system, Legacy Health, the largest nonprofit, locally owned health system in the Portland-Vancouver area, Dignity Health, one of the nation’s largest health care systems, headquartered in San Francisco, Hartford HealthCare, Connecticut’s most comprehensive health care network, and now Mercy, one of the Midwest’s largest, most integrated and innovative health systems. GoHealth Urgent Care is a d/b/a of Access Clinical Partners, LLC, a TPG Growth portfolio company. TPG Growth is the middle market and growth equity investment platform of TPG, which has over $70 billion of assets under management. To learn more, please visit www.gohealthUC.com.

About Mercy

Mercy, named one of the top five large U.S. health systems in 2017 by Truven, an IBM Watson Health company, serves millions annually. Mercy includes 44 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Arkansas, Louisiana, Mississippi and Texas. To learn more, please visit www.mercy.net.

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After-hours health care options have grown

Source: Connecticut Mirror

By Arielle Levin Becker

April 2, 2017

 

So you’re coming down with some sort of bug, and it’s Saturday afternoon – when your doctor’s office is closed.

If you want some medical hel...

After-hours health care options have grown

Source: Connecticut Mirror

By Arielle Levin Becker

April 2, 2017

 

So you’re coming down with some sort of bug, and it’s Saturday afternoon – when your doctor’s office is closed.

If you want some medical help but don’t need a trip to the emergency room, there are options aplenty: You could try that urgent care center down the road. There’s the clinic in the back of the drug store. You could try one of the new online services that let you video conference a doctor.

But what will you get from each of them? How do you decide where to go? And what does the proliferation of “convenience care” facilities mean for health care?

“The urgent care capacity in Connecticut has kind of exploded,” said Dr. Peter Bowers, medical director at Anthem Blue Cross and Blue Shield.

Proponents say that means patients now have more options for care at any time. That can help them avoid going to the emergency room for non-emergencies – and get care with less wait and at lower cost.

But some say there are tradeoffs. Some physician groups have raised concerns that the use of convenience care facilities leads to more fragmented care. Others have noted the facilities are more likely to be built in higher-income areas, rather than places where more people already struggle to access care.

And even with multiple options available, it can still be challenging for patients to figure out which is best for their particular symptoms, noted the authors of a 2015 report on retail clinics and urgent care centers in New York.

“Patients must navigate this rapidly changing world of ambulatory care services with limited information, at a time when symptoms and concerns about their health are already creating stress,” they wrote.

Here’s a look at the options and advice from experts on how to handle non-emergency after-hours medical needs.

For starters, it helps to know the difference between the various options.

In Connecticut, there’s no formal definition of what an urgent care facility or retail clinic is; they’re all licensed as outpatient medical facilities. (That could change; Gov. Dannel P. Malloy’s administration has proposed creating a separate license for urgent care facilities.)

But experts and trade associations generally refer to them based on certain distinctions.

Retail clinics are generally located in other facilities; think CVS’ MinuteClinics or Walgreens’ health care clinics. They’re often staffed by nurse practitioners, and tend to offer a set list of services, including flu shots, testing for strep throat or other minor illnesses, or treatment of minor injuries.

Urgent care centers typically provide a broader range of services; many offer imaging services such as X-rays in addition to routine primary care. They’re often staffed by doctors or nurse practitioners. The ownership models vary; some are owned by hospitals or health systems, while some are owned by doctors or separate companies. Some hospitals now partner with urgent care centers; the Yale New Haven Health System recently announced a partnership with PhysicianOne Urgent Care, while Hartford Healthcare is opening facilities with the company GoHealth Urgent Care.

There’s also telemedicine, in which patients communicate with a health care provider by live video, usually on a smartphone or tablet. Some health care providers offer virtual visits to their existing patients. There are also services that provide telemedicine by connecting patients with doctors licensed in their state.

If you’re already sick after hours, this won’t help you, but use it for the future: Experts say the best thing to do is to ask your regular doctor what you should do in case you need care after hours or on a weekend. Ask before you need it.

Some medical practices have partnerships with certain urgent care facilities or other types of after-hours arrangements, which would make it easier for your records to be shared. You might even find out your doctor’s office has someone available to see you after hours. There’s been a push in recent years for primary care providers to improve after-hours access, and some now offer virtual visits through telemedicine, said Dr. Ann O’Malley, a physician and senior fellow at Mathematica Policy Research, which has studied after-hours care.

“That’s really the first place to go, if it’s not a true emergency, is your own doctor,” she said. “Because they know you best. They have access to your medical records. They just have so much more information about you than a stranger would in another type of setting.”

“Continuity of care is very important,” she added. “Not only is it valued by patients and doctors, but it’s associated with much better quality of care and improved outcomes.”

Even if you haven’t done that prep work and you’re sick now, it’s worth a call to your primary care provider’s office, experts say.

“Most primary care providers have a live provider that will talk you through it and help you navigate that,” Bowers said.

If you’ve gone to an urgent care center or retail clinic, or done a virtual visit using telemedicine, experts say you should be sure to get a record of what happened so you can give it to your regular medical provider, or have a copy sent to your doctor.

“I do recommend that, empowering people to get documentation of what went on and why. That’s a good thing, because I think our system still is pretty fragmented,” Bowers said.

It’s a good practice even for something that seems minor, O’Malley said.

“There are lots of things that may seem fairly simple ... that could be signs of larger problems,” or another condition, she said. “It’s very important to close the loop as a patient if those practices or different entities don’t already communicate with one another or share records.”

O’Malley recommends keeping your primary care provider’s card in your wallet, so you can give his or her contact information to any other medical provider you see.

“It’s very important to close the loop as a patient if those practices or different entities don’t already communicate with one another or share records,” she said.

Brooklyn Reporter

Source: Brooklyn Reporter

By Meaghan McGoldrick

February 28, 2017

 

Northwell Health and GoHealth have expanded their footprint and opened the first Northwell Health-GoHealth Urgent Care facility in Brooklyn.

At ...

Brooklyn Reporter

Source: Brooklyn Reporter

By Meaghan McGoldrick

February 28, 2017

 

Northwell Health and GoHealth have expanded their footprint and opened the first Northwell Health-GoHealth Urgent Care facility in Brooklyn.

At home on Kent Avenue, the new facility – which officially opened on Monday, February 20 but celebrated its grand opening on Monday, February 27 – is the first of its kind for the borough, and comes on the heels of the success of the companies’ various urgent care locations across the city, in Westchester and on Long Island.

“This is really historic for us because this is our 34th opening in the New York market,” said Doron Stern, chief marketing officer for GoHealth. “But it’s also historic because it’s our first opening in Brooklyn, here in Williamsburg, which is a really fitting setting for us.”

When he thinks of Brooklyn, Stern said, he thinks of Williamsburg.

“I think about a sort of tale of two cities, if you will,” he told guests at the center’s grand opening, “because you have these old established communities in Brooklyn that’ve been around for decades – that sort of follow the same traditions and the same culture generation after generation – but then we have these new folks coming in, so there’s this super cool mingling of different dynamics.”

That mingling, he said, is reminiscent of the Northwell Health-GoHealth Urgent Care brand.

“This is not the same urgent care that’s been around for so long,” he said, stressing that, in keeping with the changing times, patients can check in to the facility online or on their smart phones. “We wanted to make it fresh, we wanted to make it inviting and we wanted to make it new.”

Vice President of Northwell Ventures Operations at Northwell Health Adam Boll agreed.

“We’re so excited about the endless possibilities here in Brooklyn,” said Boll, noting that, thanks to joint venture partnerships like that of Northwell and GoHealth, facilities like this can exist, and run smoothly. “We appreciate the warm welcome into the community.”

The center, he explained, utilizes an open design “centered around the patient,” which focuses heavily on comfort and care, as well as efficiency and technological advancement.

“[The center] flows very easily. You can see from the front to the back with no obstructions,” Boll pointed out, adding that the center utilizes electronically charged glass that the staff can either choose to make opaque to allow privacy, or keep clear and open to allow air-flow and visibility. In addition, he said, the systems in the rooms – which are all multi-purpose – have direct connections to Northwell’s emergency network, allowing its clinicians to send information directly to Northwell specialists.

“We’re really looking at top-of-the-line care, locally,” he said, “and that’s not something that’s easy to do, but thanks to our partnership with GoHealth, we’ve been able to make that happen.”

“We could not be more excited to be in this community,” added New York Market President for GoHealth Sarah Arora. “I love this location because it brings together this very integrated cross-section of demographics, ages and ethnicities and, in that way, it forces us to elevate our game, and to understand the community in a more specific way and really to cater to every patient as an individual.”

With residents of North Brooklyn often traveling to other boroughs like Queens and Manhattan for healthcare, this opening, Arora noted, was a long time coming.

“You should be able to get really high quality care in Williamsburg,” she said.

Also on hand for the grand opening were Northwell/GoHealth Medical Director Dr. Robert Korn, Chair of the Department of Emergency Medicine at Maimonides Medical Center John Marshall, MD, Assemblymember Joe Lentol, and members of the North Brooklyn Chamber of Commerce, among others.

“GoHealth is built from the ground up to take care of exactly the kind of patients who walk in the door in a facility that makes them recognize that by the way it’s built,” noted Korn, applauding the center’s opening in the borough of Brooklyn.

“ERs and urgent cares make natural partners,” added Marshall, who lives, works and raises a family in the borough. “It’s places like this that really bring the care home to people where they are, and that’s important.”

The new facility is open 365 days a year, and is located at 145 Kent Avenue. Its hours are 8 a.m. to 8 p.m. every Monday through Friday and 9 a.m. to 5 p.m. Saturdays and Sundays. For more information, or to schedule an appointment, visit www.gohealthuc.com/northwell.

Food Poisoning Symptoms: How to tell if what you're feeling is a stomach bug or something worse

Source: Mic.com

By Melissa Kravitz

February 27, 2017

 

The unforgettable meal you consumed hours ago has suddenly become unforgettable for a whole new reason. Your stomach starts to churn and tighten, you feel like you'll...

Food Poisoning Symptoms: How to tell if what you're feeling is a stomach bug or something worse

Source: Mic.com

By Melissa Kravitz

February 27, 2017

 

The unforgettable meal you consumed hours ago has suddenly become unforgettable for a whole new reason. Your stomach starts to churn and tighten, you feel like you'll never be able to eat anything again and you even start feeling a bit dizzy.

Is that food poisoning? The delicious food you ate could be rebelling against your insides, or you could be sick with something totally unrelated to your last dish. While your assessment alone can't fully decipher the cause for sickness, there are some surefire signs that food is the culprit.

"Symptoms [of food poisoning] can show up as soon as a few hours after eating contaminated food, or as late as a few weeks later," Andy Barnett, medical director at GoHealth Urgent Care, said via email. 

How long does it take for symptoms of food poisoning to set in?

Once the sickness sets in, expect it to last one to two days or up to 10 days, in some cases, Barnett explained. 

 

Any nutritional benefits that may have accompanied the meal is no longer in your stomach. If the food sickness sets in soon after eating, "your body would likely not have the time to absorb the nutrients or calories from the food you had eaten," Barnett said.

Common causes of food poisoning

Eating refrigerated foods that have been left out for an extended period of time can lead to a higher risk of food poisoning, Barnett said, especially with foods like eggs, seafood, raw or undercooked chicken and other dairy products. 

Bacteria that most commonly leads to poisoning include E. coli (most often found in beef and vegetables), salmonella (veggies, fruit, eggs, chicken, pork) campylobacter (dairy and chicken) and listeria (fruit and dairy), the Atlantic reported. 

What to do when food poisoning hits

If you do get food poisoning, symptoms should improve on their own within two days. While you're sick, Barnett recommended improving your symptoms by "abstaining from food and drink for a few hours." When you're hungry again, Barnett said to ease back into eating with easy to digest and blander foods like saltine crackers, bananas and rice. 

"Clear broths and liquids will also assist with staying hydrated," Barnett said. Most importantly, get some rest, because the dehydration and illness will temporarily weaken your body. 

When is food poisoning cause for concern?

The Center for Disease Control and Prevention reported that 48 million Americans will become sick from food-borne illness each year, though some of these food sicknesses (E. coli and salmonella, for example) can be much more worrisome than others. 

So how do you know if you have common food poisoning or something more severe? Though the symptoms for food poisoning, the flu and other food-borne illnesses are similar — cramps, nausea, diarrhea and vomiting — there are some warning signs anyone feeling ill after eating should be cautious of. 

 

"If you experience signs of illness such as frequent vomiting in conjunction with trouble keeping liquid down, severe stomach pains, bloody vomit or stools and diarrhea lasting longer than three days, seek care from a doctor," Barnett said. Other red flag symptoms include "a temperature of more than 101.5 Fahrenheit, signs of dehydration including weakness and excessive thirst and neurological difficulties like blurry vision and tingling in the arms," Barnett said. In any of these cases, Barnett suggests seeking medical attention immediately. 

While preventing food poisoning by practicing food safety is always a good idea, there's no surefire way to ensure your food won't poison you. Knowing what's happening to your body, how to take care of yourself and when you'll need additional medical help will help you if you do get sick. 

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