Female patient talking to provider in lobby

Our story

When our customers enter our award-winning centers, they find a welcoming and comfortable environment, state-of-the-art technology and caring team members that help start the healing process immediately.  We offer effortless on-demand care, 365 days a year in over 165 centers nationwide.   We partner with prominent and progressive health systems to support our communities across the entire continuum of care.  These are the unparalleled experiences we strive for and how our team goes above and beyond for you. 

Inside GoHealth Urgent Care Lobby

Our mission

Our mission is to GO beyond the expectations of our customers, team members, partners and communities by ensuring that their experience is effortless, connected and personal. We’re committed to increasing access to quality care across the country, expanding inclusivity and removing the barriers to wellness for all people. Most insurance is accepted, including Medicare and Medicaid.

Our core values

Collaboration

Innovation

Diversity & Inclusion

Courage & Integrity

Accountability

The GoHealth experience

Fast facts

165+ centers nationwide

Partnered with 8 leading healthcare systems

Average NPS of 83

Award-winning design and technology

500+ Direct-to-Employer relationships

Value-based care initiatives in every market

Meet our leadership team

GoHealth recognition

PoliticsNY Power Players in Healthcare - Todd Latz

PoliticsNY’s Power Players in Health Care salutes these top public officials, policymakers, hospital and HMO executives, doctors, nurses, and labor, business and nonprofit leaders who manage the day-in and day-out work in the industry and envision a better health care future for all New Yorkers.

HANYS 2021 Pinnacle Award for Antibiotic Stewardship Program

Northwell Health-GoHealth Urgent Care has been honored by the Healthcare Association of New York State (HANYS) with a Pinnacle Award for Quality and Patient Safety, recognizing for its implementation of an antibiotic stewardship program (ASP) across its large-scale urgent care network.

UCA accreditation

UCA accreditation

UCA Accreditation demonstrates a commitment to provide the scope of care consistent with an urgent care center or clinic that meets the criteria of the UCA certified center, including x-ray and laboratory services, as well as a quality and safety commitment to your patients and your employees.

Sarah Arora

Modern Healthcare Top 25 Emerging Leader - Sarah Arora

The Top 25 Emerging Leaders program (previously Up & Comers) honors rising young stars in the healthcare management field. These young executives are under 40 and have made significant contributions in the areas of healthcare administration, management or policy.

Todd Latz

Retail Innovator Award, Technology Trailblazers - Todd Latz

Awarded to executives that are disrupting the retail industry with new digital and omnichannel initiatives, workforce innovations, unique entrepreneurial concepts and much more.

ICSC Retail Design Award

ICSC Retail Design Award

The ICSC U.S. Design and Development Awards honor and recognize the premier design and development trends of retail projects, new developments, renovation and expansion projects, and retail store design within the U.S.

A history of growth and performance

2014

  • GoHealth Urgent Care acquires 5 centers in the Portland, OR Metro area
  • GoHealth opens its first de novo center in New York with Northwell Health, New York’s largest healthcare system 

2015

  • GoHealth launches Save-My-Spot functionality and real-time, online wait time technology online to increase customer convenience 
  • GoHealth partners with Legacy Health, the largest non-profit, locally owned health system in the Portland-Vancouver metro area and continues to build out the Pacific Northwest market
  • GoHealth becomes the first healthcare company to win the ICSC U.S. Design and Development Award for retail store design

2016

  • GoHealth partners with Dignity Health, opening the largest network of on-demand care centers in the Bay Area
  • GoHealth opens its 50th center

2017

  • GoHealth launches GoReg, our proprietary registration, real-time eligibility and price transparency tool  
  • GoHealth opens its first center in Hartford, Connecticut with Hartford HealthCare
  • GoHealth Urgent Care receives a Retail Innovator Award

2018

  • GoHealth launches Virtual Visits and a true omnichannel experience 
  • GoHealth opens its 100th center
  • GoHealth partners with Mercy, opening new on-demand care centers in four Midwest markets, including St. Louis, Springfield, NW Arkansas and Oklahoma City
  • GoHealth opens its first pediatric center in partnership with Northwell Health’s Cohen Children's Medical Center

2019

  • GoHealth opens its first centers in North Carolina, with Novant Health
  • GoHealth hires its 1,500th team member

2020

  • GoHealth partners with ChristianaCare Health System and becomes the largest on-demand care provider in Delaware
  • GoHealth is the first urgent care network in the country to provide Rapid Molecular COVID-19 testing, including opening the first pre-flight testing site at San Francisco International Airport (SFO)
  • GoHealth opens its 150th center

2021

  • GoHealth is one of the first on-demand care centers in the country to provide COVID-19 vaccines 
  • GoHealth opens its first Pediatric Urgent Care Center with Legacy Health in Portland, Oregon
  • GoHealth partners with Henry Ford Health System in Detroit, Michigan

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