GoHealth Urgent Care interior

Our Story

Many things make GoHealth different from other urgent care centers. That difference begins when a customer enters and finds an unexpected level of comfort that puts them at ease. Softer lighting that helps them relax. Attention that lets them know they matter. And Virtual Visits that may save a trip to the center. We call it the unparalleled customer experience, and it informs everything we offer: easy, on-demand care 365 days a year at currently over 160 centers across the nation. Plus, our Connected Care Model builds partnerships with leading community health systems that can provide on-going care to customers who may need it.

GoHealth Urgent Care interior

Our Mission

Our mission is to go beyond the expectations of our customers, team members, partners and communities by ensuring that their experience with GoHealth is effortless, connected and personal. We’re committed to increasing access to quality care across the country, expanding inclusivity and removing the barriers to wellness for all people. Most insurance is accepted, including Medicare and Medicaid.

Our Core Values

At GoHealth, our highly qualified team of healthcare professionals provide unparalleled experiences for our customers every day. And that’s made possible by our unwavering commitment to provide our teams with all the tools they need to succeed. The result is an environment that enables them to stay connected, focused and engaged not only with our customers, but to each other and, ultimately, to our mission.

Collaboration

Innovation

Diversity & Inclusion

Courage & Integrity

Accountability

2014

GoHealth Urgent Care operates 5 centers in the Portland, OR Metro area

GoHealth opens its first de novo center in New York with Northwell Health, New York’s largest healthcare system

2014

2015

GoHealth launches Save-My-Spot functionality and real-time wait technology online to increase customer convenience

GoHealth partners with Legacy Health, the largest non-profit health system in the Portland-Vancouver metro area and continues to build out the Pacific Northwest market

GoHealth becomes the first healthcare company to win the ICSC U.S. Design and Development Award for retail store design

2015

2016

GoHealth partners with Dignity Health, opening the largest network of on-demand care centers in the Bay Area

GoHealth opens its 50th center

2016

2017

GoHealth launches GoReg, our proprietary registration, real-time eligibility and price transparency tool

GoHealth opens its first center in Hartford, Connecticut with Hartford HealthCare

GoHealth Urgent Care receives a Retail Innovator Award

2017

2018

GoHealth launches Virtual Visits and a true omnichannel experience

GoHealth opens its 100th center

GoHealth partners with Mercy, opening new on-demand care centers in four Midwest markets, including St. Louis, Springfield, NW Arkansas, and Oklahoma City

GoHealth opens its first pediatric center in partnership with Northwell Health’s Cohen Childrens.

2018

2019

GoHealth opens its first centers in Winston-Salem, North Carolina with Novant Health.

GoHealth hire’s its 1,500th team member

2019

2020

GoHealth partners with ChristianaCare Health System and opens 7 centers in Delaware

GoHealth is the first urgent care network in the country to provide Rapid Molecular COVID-19 testing, including opening the first pre-flight testing site at San Francisco International Airport

GoHealth opens its 150th center

2020

2021

GoHealth is one of the first on-demand care centers in the country to provide COVID-19 vaccines

GoHealth opens its first Pediatric Urgent Care Center with Legacy Health in Portland, Oregon

GoHealth expands into Maryland with ChristianaCare

2021

Fast Facts

GoHealth Urgent Care building

160 Centers Nationwide

Nurses

Average NPS of 84

GoHealth Urgent Care waiting room

Award Winning Design & Technology

COVID-19 test at car

500+ COVID-19 testing partnerships with businesses (DTE)

doctor caring for a child

Value Based Care Initiatives deployed across all markets

Trophy Room

UCA AccreditationSarah AroraTodd LatzICSC U.S. Design and Development Award

UCA Accreditation

UCA Accreditation demonstrates a commitment to provide the scope of care consistent with an urgent care center or clinic that meets the criteria of the UCA certified center, including x-ray and laboratory services, as well as a quality and safety commitment to your patients and your employees.

Modern Healthcare Top 25 Emerging Leader - Sarah Arora

The Top 25 Emerging Leaders program (previously Up & Comers) honors rising young stars in the healthcare management field. These young executives are under 40 and have made significant contributions in the areas of healthcare administration, management or policy.

Retail Innovator Award, Technology Trailblazers - Todd Latz

These executives are disrupting the retail industry with new digital and omnichannel initiatives, workforce innovations, unique entrepreneurial concepts and much more.

ICSC Retail Design Award

The ICSC U.S. Design and Development Awards honor and recognize the premier design and development trends of retail projects, new developments, renovation and expansion projects, and retail store design within the U.S.