Man on computer

Request medical records

Our web-based tool offers our patients and their families an easy and secure way to request medical records online. The online tool verifies your identity by asking for a photo of your driver's license or Government issued identification, which can be taken via webcam or smartphone. There is no additional charge to use this online service.

Note: Chrome, Safari and Firefox are the recommended browsers for this application.

Medical records ipad

Other ways to request

If you are a patient who doesn't wish to use the application above, or a third-party requesting medical records, you can submit a signed request, subpoena, or affidavit using the following methods:


Download it here and follow the submission directions on the document.

To check on the status of a request, please contact Customer Service at 800-367-1500.

Note: All medical record requests are processed directly by Datavant/Ciox.

Health news and tips for the whole family

Stay on top of your health

Get seasonal tips and tricks

Healthy food and fitness inspiration

Subscribe to our newsletter

    By providing your email address you agree that GoHealth Urgent Care and our health system partner may contact you in the future. Your privacy is important to us; view our Privacy Policy.