McLean Immediate Care has retained Cariend, a medical records custodian, to manage the records for the next 18 years. Cariend is not a medical provider and does not handle billing, medications, or referrals for the closed practice.
Upon your written request, your records will be sent, within a reasonable time, to any other physician of your choice or provided to you in accordance with Code of Virginia§ 32.1-127.1:03. You may be required to pay for the actual costs of copying and mailing or delivering the records.
Requesters should be prepared to complete the Records Release Authorization Form and provide a copy of a government issued photo ID, as required by the HIPAA laws. The fastest way to process requests for copies of medical records is to visit Cariend's website and submit your contact information at the link below - you will then be sent an email with instructions to securely upload your authorization form and ID: https://www.cariend.com/request-records/.
If you do not have access to a computer or internet, Cariend can be reached by phone at 404-991-7080. Please note the HIPAA laws do not allow medical records to be released based on a phone or email request.
If you prefer to mail your completed Authorization Form and Government-issued Photo ID: Cariend ROI, PO Box 1866, Thomasville, GA 31799-1866.
If you have questions about the process, Cariend can also be reached by email at [email protected], however, you should not send sensitive personal information or request documents through email.
For other inquiries you can email [email protected] or mail to:
McLean Immediate Care, Inc PO Box 579