Important COVID-19 Information

Now Offering COVID-19 Testing Options at All Centers:

  1. COVID-19 Testing (PCR, Rapid, Travel, Antibody) is available 7 days a week at all centers. Our providers can evaluate you in-center or via Virtual Visit and then administer a quick test at any of our centers. For more accurate results, we ask that patients exposed to COVID-19 in the past 10 days wait at least 7 days before getting tested. 

  2. Please text us when you arrive or sign-in at our kiosk by the front door, then wait in your car. If you’ve opted for texts from us, our queuing system will text you when a provider is ready to see you! Otherwise, our staff will call you when it’s your turn. Please wear a mask in the center or let us know if you need one.

  3. COVID-19 Antibody testing and Travel Testing (PCR and Rapid) is available at all centers.

GoHealth provider administering a covid-19 test
Learn More

Frequently Asked Questions on COVID-19 Testing:

Q: Can I get tested for COVID-19?

A: Yes, COVID-19 Testing is available at all of our centers - please save your spot online, schedule a Virtual Visit evaluation, or just walk in. 

Q: Can I walk in for the test?

A: Yes, you can walk in to any of our centers to be evaluated by a provider for COVID-19 testing. 

Q: How long do I have to wait for test results if I do get tested?

A: Our Rapid COVID-19 Test results will be available on-site in approximately 15 minutes. PCR Test results will be available in approximately 2-3 days. You can find your results on your Patient Portal. Please do not call our centers for test results, as results will be communicated to you as soon as they are completed via MyChart (Patient Portal) and a phone call. If you have issues logging into your Patient Portal, please call 844-266-8268, option 1.

Q: Can I receive a COVID-19 test for travel clearance?

A: Yes, we offer COVID-19 testing for upcoming travel at all center locations. Patients with COVID-19 symptoms and/or a COVID-19 exposure in the past 14 days will not be tested for travel clearance, as they don't meet travel testing requirements. Patients are responsible for understanding the testing requirements for their destination. 

Find Your Center

2020 Best of the Weekly Winner: Best Urgent Care

Our Matthews and Mint Hill South Novant Health-GoHealth Urgent Care centers were voted 2020’s best urgent care in town by readers of the Matthews-Mint Hill Weekly.

Testimonials

Dotti J. - North Carolina
Went to Novant Urgent Care in Matthews some time ago and it was the first time I saw the new clinic. It is beautiful, wide open, large waiting area, and the staff is attentive and warm, greeting you with a smile. I saw a PA who was a young woman and she was exceptional. She knew exactly what I needed and I was out of there in 30 min. Great experience at Novant. But to be honest, I've come to expect nothing less!
Customer rates GoHealth 100%
Yelp
F W - North Carolina
Convenient location!! Clean facility!! Professional & personable staff that take care of you in a timely manner also while providing quality care. Thanks so much for caring for my 8 yr. old during our vacation!! Wishing you all the best in 2020!!
Customer rates GoHealth 100%
Google
Miena P. - North Carolina
We walked into the urgent care & were quickly checked-in. The front desk staff were kind and professional. The office and room was very clean and fresh in appearance. I had called ahead to make sure my health insurance would be accepted. The Nurse and PA that helped me were also very kind, upbeat, and professional. They thoroughly looked, asked questions, and treated me accordingly for my situation. Thank you to all!
Customer rates GoHealth 100%
Google

Load More Testimonials

Let's Get You Better

  • Bring in your family—services available to adults and children 6-months and older. We also offer initial workers comp.
  • Access world-class care with our caring, licensed providers, latest technology, onsite lab and multidisciplinary health system partner.
  • Save your spot online or simply walk in. We’re open 365 days a year, providing convenient same-day, evening, weekend and holiday care.
Non-life-threatening injuries and illnesses need immediate care, too. We cover:
  • Allergies
  • Animal or insect bites/stings (minor)
  • Back & neck pain
  • Blister, cyst & abscess
  • Broken bones & fractures
  • Bronchitis, chest colds & respiratory infection
  • Burns (minor)
  • Cough & Cold
  • COVID-19 Evaluation
  • Cuts & lacerations
  • Diarrhea
  • Earache
  • Foreign body removal (e.g. ears, nose, eyes, foot)
  • Headache
  • Hemorrhoids
  • Ingrown nail & nailbed care
  • Motor vehicle accident (no fault)
  • Nose bleeds
  • Oral infection
  • Pink eye & eye infection
  • Pneumonia
  • Poison oak, ivy, & sumac
  • Rash & skin infection
  • Sexually transmitted diseases (STD)
  • Sinus infections
  • Sore throat
  • Sports clearance exams
  • Sprains & strains
  • Stomach pain (minor - no IV)
  • TB screening
  • Urinary tract infection (UTIs)
  • Vaginal discomfort (no pap smear)
  • Vomiting & nausea
  • Wheezing
  • Wound care

Urgent Care Services

These healthcare services, among many others, are available at this center.

Illness
Injury
X-Ray
Lab
Kid-Venient

Should I visit
Urgent Care or the ER?

Find Out Here

If you have a life-threatening condition, call 911 or visit the ER.

Insurance Same-Day Pricing FAQ's

Preparing for Summer Camp

We provide pre-camp COVID-19 testing
and physicals for children of all ages! 

Save My Spot

Springing into Allergy Season

Sneezing and itchy eyes? We offer evaluations
and care for day-to-day allergy symptoms.

Learn More

Stay Healthy, North Carolina

Health Library

Five Common Causes of Hand Injuries

The hand is a complex structure made of 27 bones connected by ligaments, muscles, tendons and nerves. Because the hand is so intricate, hand injuries...
Health Library

Everything You Need To Know About Menstruation

Every day, 800 million women and girls around the world are menstruating. Here’s what you need to know about this complex yet common occurrence....
Health Library

National Wine Day - Is Drinking Wine Good For You?

Every year in the U.S. many people celebrate National Wine Drinking Day (it falls on February 18th this year!) Many people who imbibe often wonder if...

North Carolina Urgent Care Insurance

Insurance

Novant Health-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network participating providers with the following health plans:

  • Aetna
  • Alliance
  • BlueCross and BlueShield of NC
  • Bright Health
  • CIGNA Healthcare of NC
  • Coventry
  • First Health
  • Healthnet (Tricare Prime & Extra)
  • Humana (ChoiceCare) Network
  • MedCost
  • Medicaid
  • Medicare
  • Multiplan
  • Primary Physician Care
  • Private Healthcare System, Inc. (PHCS)
  • Provider Select
  • Three Rivers Provider Network
  • Tricare
  • UnitedHealthcare
  • Veteran's Choice
  • In accordance with the CARES Act, our centers will accept any health insurance provider/plan for visits related to COVID-19 (including Virtual evaluations). Please contact your insurance company for actual coverage based on your health plan.
For Same-day Pricing, click here.
COVID-19 icon
COVID-19 Testing Information