Important COVID-19 Information

Now Offering COVID-19 Diagnostic Testing-Only Centers:

  1. Save your spot online. This will save you time and help us safely prepare for you and other patients. Please text us when you arrive. You may also schedule a Video Visit for a COVID-19 evaluation.

  2. If you cannot check-in online, please sign-in at our kiosk by the front door, then wait in your car. If you’ve opted for texts from us, our queuing system will text you when a provider is ready to see you! Otherwise, our staff will call you when it’s your turn. Please wear a mask in the center if you have one.

  3. If you are experiencing symptoms or know of a COVID-19 exposure in the last 10 days, please select one of our designated COVID-19 testing centers above. Exposed patients should wait 5-7 days after exposure before being tested. Antibody Testing is available at non-testing centers for patients with no symptoms and no known exposure.

Frequently Asked Questions on COVID-19 Testing:

Q: Can I get tested for COVID-19?

A: Testing is available if your symptoms meet criteria for COVID-19 testing as determined by Novant Health or if you have a known exposure to a COVID-19 positive individual in the past 10 days. Exposed patients should wait 5-7 days after exposure before being tested.

Q: Can I walk in for the test?

A: Yes, you can walk in to be evaluated by a provider. However, for safety we advise that you check in online for your visit, notify us that you have arrived via text, and wait in your car outside until notified by one of our providers.

Q: Do I need an appointment for the test?

A: No, you do not need an appointment to be seen in our centers. However, we strongly recommend that you save your spot online to allow our team to prepare for your visit. You may also schedule a Video Visit to be evaluated by one of our providers, who will refer you for testing if determined necessary.

Q: How long do I have to wait for test results if I do get tested?

A: Our COVID-19 swabs are sent to a lab for testing, which could take 5-7 days for diagnostic tests and 3-4 days for antibody tests. Please do not call our centers for test results, as results will be communicated to you as soon as they are completed via MyChart (Patient Portal) and a phone call. If you have issues logging into your Patient Portal, please call 844-266-8268, option 1.

Let's Get You Better

  • Bring in your family—services available to adults and children 6-months and older. We also offer initial workers comp.
  • Access world-class care with our caring, licensed providers, latest technology, onsite lab and multidisciplinary health system partner.
  • Save your spot online or simply walk in. We’re open 365 days a year, providing convenient same-day, evening, weekend and holiday care.
Non-life-threatening injuries and illnesses need immediate care, too. We cover:
  • Allergies
  • Animal or insect bites/stings (minor)
  • Back & neck pain
  • Blister, cyst & abscess
  • Broken bones & fractures
  • Bronchitis, chest colds & respiratory infection
  • Burns (minor)
  • Cough & Cold
  • COVID-19 Antibody Testing
  • Cuts & lacerations
  • Diarrhea
  • Earache
  • Foreign body removal (e.g. ears, nose, eyes, foot)
  • Headache
  • Hemorrhoids
  • Ingrown nail & nailbed care
  • Motor vehicle accident (no fault)
  • Nose bleeds
  • Oral infection
  • Pink eye & eye infection
  • Pneumonia
  • Poison oak, ivy, & sumac
  • Rash & skin infection
  • Sexually transmitted diseases (STD)
  • Sinus infections
  • Sore throat
  • Sports clearance exams
  • Sprains & strains
  • Stomach pain (minor - no IV)
  • TB screening
  • Urinary tract infection (UTIs)
  • Vaginal discomfort (no pap smear)
  • Vomiting & nausea
  • Wheezing
  • Wound care

Urgent Care Services

These healthcare services, among many others, are available at this center.

Should I visit
Urgent Care or the ER?

Insurance Same-Day Pricing FAQ's

Enjoy the Summer With Family

Not at home with an illness or injury! Save your spot online to feel better, faster.

Save My Spot

Don't Let Strep Throat Stop You

We offer on-site strep tests with rapid results in approximately 15 minutes. Please save your spot online.

Save My Spot

North Carolina Urgent Care Insurance

Insurance

Novant Health-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network participating providers with the following health plans:

  • Aetna
  • Alliance
  • BlueCross and BlueShield of NC
  • CIGNA Healthcare of NC
  • Coventry
  • First Health
  • Healthnet (Tricare Prime & Extra)
  • Humana (ChoiceCare) Network
  • MedCost
  • Medicaid
  • Medicare
  • Multiplan
  • Primary Physician Care
  • Private Healthcare System, Inc. (PHCS)
  • Provider Select
  • Three Rivers Provider Network
  • Tricare
  • UnitedHealthcare
  • Veteran's Choice
  • Video Visits are in-network with Aetna, Anthem, BlueCross and BlueShield of NC, Bright Health, CareFirst, Cigna, Employee Health Plan, Humana, Humana Military Tricare, MedCost, Medicaid, Medicare, Optima Health, UnitedHealthcare and the VA MISSION Act
For Same-day Pricing, click here.
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COVID-19 Testing Information