Easy access to expert healthcare from the comfort of your bed, sofa, office or really…anywhere.

  • Available everyday from 8am-8pm
  • Virtual Visits are in-network with most major insurance plans. Our COVID-19 testing requirements follow CDC guidelines.
  • $99 cash pay without insurance
  • If you need any assistance, please call 503-667-1808 or email NWVirtualVisit@gohealthuc.com/
  • We treat adults and children 1-year-old and up for colds, flu, minor cuts and burns, rash, pink eye and more
  • (see full list below)
  • Virtual Visits for Legacy Employees

How It Works

1. Select a time and symptom

Our telemedicine service can be used for many common health issues, injuries and illnesses.

2. Complete online registration

Enter your name and contact information and complete payment to receive video session link.

3. Connect to your video session

Click the video session link from your email or text messages to start your Virtual Visit.

Important COVID-19 Information

 

We are now offering Rapid COVID-19 Testing at all centers!

  1. For a Rapid COVID-19 Evaluation and Test, please save your spot online for an In-Center visit or schedule a Virtual Visit.
  2. If you decide to do your evaluaton via Virtual Visit, your provider will schedule you for a same-day Rapid Test at a nearby center after the video evaluation is complete.
  3. Results will be provided onsite in approximately 15 minutes and can be found on the Patient Portal within 24 hours.

Please note that our Oregon City, Raleigh Hills and Salmon Creek centers are only testing patients without symptoms.

 

Young girl being evaluated for COVID-19 on a Virtual Visit

Frequently Asked Questions on COVID-19 Testing

Q: Can I get tested for COVID-19?

A: We now offer Rapid COVID-19 Testing at all centers, with results in 15 minutes. Please note that our Oregon City, Raleigh Hills and Salmon Creek centers are only testing patients without symptoms.

You can also schedule a Virtual Visit to be evaluated for COVID-19 from the comfort of your home and then receive a test at a nearby center.

Q: Can I walk in for the test?

A: Yes, walk-in visits are available during open hours at all centers.

Q: Should I go to the ER if I have COVID-19 symptoms?

A: If your symptoms are severe (trouble breathing, chest pain, fainting, uncontrollable pain), you should seek emergency care immediately.

In relation to COVID-19, who is a high risk individual?

A: According to the CDC and Legacy Health, a high risk individual is deemed to include the following: People living with a COVID-19 positive individual, people working or living in a communal or crowded setting (nursing home, daycare, etc.), migrant agricultural workers, people of color, people with a disability, and people whose first language is not english.

Treatments & Services

  • Virtual Visits are available to adults and children 1-year-old and up
  • In-network with Medicare, Aetna, CareOregon, MODA, PacificSource, Regence, and UnitedHealthcare (more options coming soon)
  • $99 cash payment without insurance
  • Book same-day or next-day Virtual Visits with experienced Legacy-GoHealth Urgent Care telemedicine providers or teledoctors.
Non-life-threatening injuries and illnesses need immediate care, too. We cover:
  • Allergies
  • Animal or insect bites/stings (minor)
  • Asthma attacks
  • Back & neck pain
  • Bronchitis, chest colds & respiratory infection
  • Burns (minor)
  • Cold sores
  • Cough & Cold
  • COVID-19 Antibody Testing
  • COVID-19 Evaluation
  • COVID-19 Testing
  • Diarrhea
  • Earache
  • Fever (mild)
  • Flu
  • Headache
  • Laryngitis
  • Pink eye & eye infection
  • Poison oak, ivy, & sumac
  • Rash & skin infection
  • Sinus infections
  • Sore throat
  • Sprains & strains
  • Strep Throat
  • Sunburn (mild)
  • Urinary problems
  • Urinary tract infection (UTIs)
  • Vomiting & nausea
  • Wheezing

Should I visit
Urgent Care or the ER?

Frequently Asked Questions

How does a Virtual Visit work?

Similar to WhatsApp, Skype and FaceTime, a Virtual Visit allows you to meet with a provider via video when you can’t make it to one of our centers. Like an in-person visit, a Virtual Visit can be made same-day. 15 minutes before your session starts, you will receive an email and/or a text message with a direct link to your video session. Click the link to enter your date of birth and electronically sign any consent form. When you connect to the video session, your provider will be notified and will join.

What conditions do Virtual Visits cover?

Providers can care for the following areas in a Virtual Visits: allergies, asthma, wheezing, animal or insect bites (minor), bronchitis, respiratory infection, colds, cough, flu, mild fever, earache, headache, nausea, pink eye, eye infection, poison oak, poison ivy, rash, skin infection, sinus infections, sore throat, laryngitis, sprains & strains, and urinary tract infection (UTIs).

How much does a Virtual Visit cost?

In-network insurance plans include: Medicare, Aetna, CareOregon, MODA, PacificSource, Regence and UnitedHealthcare. Without coverage, a Virtual Visit costs $99. If your Virtual Visit results in a provider directed visit to one of our physical locations, the copay or $99 payment is applied to the in-center visit cost if you visit within 24 hours.

When can I access a Virtual Visit?

Virtual Visits are available everday from 8am-8pm. You can schedule a Virtual Visit up to 24 hours in advance.

What devices do I need?

You will need a smartphone, tablet, laptop, or desktop w/ internet connection (webcam and mic necessary if using a desktop). Google Chrome is the preferred browser, but Internet Explorer and Firefox are also compatible.

Who can be seen via a Virtual Visit?

Anyone over the age of 1-year-old who is physically located within Connecticut at the time of the Virtual Visit can be seen.

How is the after-visit summary handled with a Virtual Visit?

The after-visit summary (AVS) is available to the patient via Legacy-GoHealth Urgent Care online patient portal, available on our website.

Can I receive prescriptions from a Virtual Visit?

If your provider deems it necessary, prescriptions are handled in the same manner as an in-person visit and are delivered electronically to the patient's pharmacy. Narcotics may not be prescribed during a Virtual Visit.

Is a Virtual Visit the same thing as telehealth or telemedicine?

Our Virtual Visit services fall under the telemedicine category, defined by the American Academy of Family Physicians (AAFP) as “the practice of medicine using technology to deliver care at a distance.” Where as, telehealth is defined as “electronic and telecommunications technologies and services used to provide care and services at-a-distance.” Our providers and teledoctors are experienced with the tools and technology to provide the same amazing care you’d find in one of our centers.

COVID-19 icon
COVID-19 Testing Information