Important COVID-19 Information

Center Visit Process: What you need to know

  1. We strongly recommend that patients save their spot online for their in-center visit. This provides greater convenience to you, and allows our team to prepare for your visit.

  2. Whether you have checked-in in advance or are just walking in, we ask that you call the center upon arrival. You will be asked to wait in your car or outside, and our queuing system will send a text message when a provider is ready to see you. Please note: For safety, ONLY patients being treated, guardians of minor patients, and those accompanying patients requiring special assistance are permitted to enter our centers at this time.

  3. If you wish to be evaluated for COVID-19 due to symptoms or exposure, please consider using our Virtual Visit service. For your own safety, and that of our other patients and our team, you can be evaluated via video using a smartphone, tablet, or computer.

Please note: testing requirements, as mandated by the NYS Department of Health, have recently changed. Going forward, only patients who are at the highest risk for severe disease, and essential personnel, with COVID-19 symptoms, will be tested.

Frequently Asked Questions on COVID-19 Testing

Q: Can I get tested for COVID-19?

A: Testing requirements, as mandated by the NYS Department of Health, have recently been updated and only patients who are at the highest risk for severe disease, and essential personnel, with COVID-19 symptoms will be tested.

If you wish to be evaluated for COVID-19 due to symptoms or exposure, please consider using our Virtual Visit service.

Q: Do I need an appointment for the test and can I walk in?

​​​​​​We strongly recommend that patients save their spot online for their in-center visit. 

Whether you have checked-in in advance or are just walking in, please call the center upon arrival to let the team know. You will be asked to wait in your car or outside, and our queuing system will send a text message when a provider is ready to see you.
Note: Only patients who are at the highest risk for severe disease, and essential personnel, with COVID-19 symptoms will be tested.

Q: How long do I have to wait for test results if I do get tested?

Patients who have been tested for COVID-19 at a Northwell Health-GoHealth Urgent Care center should receive text message updates daily regarding results status, provided you opted-in to receive texts. You can also log in to your Patient Portal to check status. Once the results are in, a team member will call you to discuss them and any follow up that may be required. Please avoid calling the center for status or results before being contacted by our team.

Q: Should I go to the ER if I have COVID-19 symptoms

A: If your symptoms are severe (trouble breathing, chest pain, fainting, uncontrollable pain) or you feel like you need to be hospitalized, you should seek emergency care right away. If your symptoms are mild to moderate, you can save your spot at a center or schedule a Virtual Visit.

Q: What if I wish to be seen for non-COVID-19 related illness or injury?

​​​​​​A: As always, we are available to care for non-life threatening illness or injuries in all of our centers. We still strongly recommend that patients save their spot and check-in online for their in-center visit, and ask that our temporary protocol is followed for your safety. Alternatively, many common illnesses and injuries can be evaluated via Virtual Visit service. See the full list here.

Accredited Urgent Care Facility Committed to Care

Our New York locations have been accredited by Urgent Care Association of America. The only program of its kind, this accreditation was awarded for GoHealth’s excellence in both certification and quality and safety standards. This accomplishment signifies our continued dedication to the patients we serve.

Voted Best Urgent Care of Long Island 2017 and 2018

For the second year in a row, Northwell Health GoHealth Urgent Care centers have been awarded Bethpage’s Best of Long Island, and we are honored to be chosen by the residents who rely on us 365 days a year. As the largest business awards program in the history of Long Island, we will continue to provide industry-leading customer experience and best-in class medical care throughout New York.

Testimonials

Jaswinder S. - New York
Yesterday was my second visit here, Staff is very nice and helpful. Very fast check in, and Doctor saw me in few minutes. Dr Dina explained me everything and very politely told me how to take the medication . She is very professional and polite . This place is very neat and clean , and much better than most of hospital emergencies.
Customer rates GoHealth 100%
Google
S Marr. - New York
Popped in at 8:00am the minute they opened. The staff was friendly, courteous, kind, and helpful. We waited less than 5 mins to see a doctor. Her diagnosis was accurate and treated effectively and efficiently. Thank you so much!
Customer rates GoHealth 100%
Google
Brittany C. - New York
The first time I went to an urgent care was over the winter when my boyfriend was incredibly sick and I am so glad we chose this place. They encourage the use of hand sanitizer, which I was thankful for since I was not sick, and were very professional and friendly throughout the process. The doctor seemed very knowledgable and personable, not like they are trying to rush you out at all. Probably the best part is that you can sign up for your appointment online and show up at that time instead of waiting there for hours! They also have a tv monitor that shows you the list of patients waiting and the estimated wait time for each!
Customer rates GoHealth 100%
Google

Let's Get You Better

  • Bring in your family—services available to adults and children 6-months and older. We also offer dedicated pediatric centers which provide service to young adults and children one-week and older.
  • Access world-class care with our licensed providers and the latest technology. Book online to save your spot or simply walk in.
  • Save your spot online. We’re open 365 days a year, providing convenient same-day, evening, weekend and holiday care.
Non-life-threatening injuries and illnesses need immediate care, too. We cover:
  • Allergies
  • Animal or insect bites (minor)
  • Asthma attacks & wheezing
  • Back & neck pain
  • Blister, cyst & abscess
  • Broken bones & fractures
  • Bronchitis & respiratory infection
  • Burns (minor)
  • Colds, cough, flu & mild fever
  • Cuts & lacerations
  • Dehydration
  • Diarrhea
  • Earache & ear infection
  • Foreign body removal (e.g. ears, nose, eyes, foot)
  • Headache & migraine
  • Hemorrhoids
  • Ingrown nail & nailbed care
  • Motor vehicle accident (no fault)
  • Nose bleeds
  • Oral infection
  • Pink eye & eye infection
  • Pneumonia
  • Poison oak & ivy
  • Rash & skin infection
  • Sexually transmitted diseases (STD)
  • Sinus infections
  • Sore throat, laryngitis & strep
  • Sprains & strains
  • Stomach pain (minor)
  • Urinary tract infection (UTIs)
  • Vaginal discomfort (no pap smear)
  • Vomiting & nausea
  • Wound care

Urgent Care Services

These healthcare services, among many others, are available at this center.

Illness
Injury
X-Ray
Lab
Kid-Venient

Please note: We are not a workers compensation licensed provider in the state of New York.

Should I visit
Urgent Care or the ER?

Insurance Same-Day Pricing Licensed Providers LGBTQIA+ Resources

Don't Suffer Through A Sore Throat

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Same-day UTI Tests & Treatment

Visit Northwell Health-GoHealth Urgent Care for same-day UTI tests and treatment options.

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New York Urgent Care Insurance

Insurance -

Most major insurance companies' urgent care co-pays are in this range. This is an estimate only. Please contact your health plan to determine the actual amount of your co-pay.

Northwell Health-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network participating providers with the following health plans:

  • Aetna
  • AgeWell New York
  • CareConnect
  • Child Health Plus
  • Cigna
  • ElderPlan
  • Empire / Blue Cross Blue Shield
  • Emblem / GHI
  • The Empire Plan - NYSHIP
  • Fidelis
  • Health First
  • Humana
  • Magnacare
  • Medicare
  • Medicaid
  • OXFORD
  • NYSHIP
  • POMCO
  • Tricare
  • UMR
  • UnitedHealthcare
  • UnitedHealthCare Community Plan
  • Well Care