With Virtual Visits, you can connect directly via video with a Northwell Health-GoHealth Urgent Care provider from wherever you are in New York state. Available 7 days a week, 365 days a year.
COVID-19: Our providers can evaluate for COVID-19 care and testing via Virtual Visit.
Similar to WhatsApp, Skype and FaceTime, a Virtual Visit allows you to meet with a provider via video when you can’t make it to one of our centers. Like an in-person visit, a virtual visit can be made same-day with no appointment necessary. 15 minutes before your session starts, you will receive an email and/or a text message with a direct link to your video session. Click the link to enter your date of birth and electronically sign any consent form. When you connect to the video session, your provider will be notified and will join.
Providers can care for the following areas in a Virtual Visits: allergies, asthma, wheezing, animal or insect bites (minor), bronchitis, respiratory infection, colds, cough, flu, mild fever, earache, headache, nausea, pink eye, eye infection, poison oak, poison ivy, rash, skin infection, sinus infections, sore throat, laryngitis, sprains & strains, and urinary tract infection (UTIs).
In-network insurance plans include: Aetna, Cigna, Medicare, Healthfirst, and UnitedHealthcare. Without coverage, a Virtual Visit costs $75. If your Virtual Visit results in a provider directed visit to one of our physical locations, the copay or $75 payment is applied to the in-center visit cost if you visit within 24 hours.
Virtual Visits are available Monday-Friday 8am-8pm and Saturday-Sunday 9am-5pm. Book same-day or next-day Virtual Visits with experienced Northwell Health-GoHealth Urgent Care telemedicine providers or teledoctors.
You will need a smartphone, tablet, laptop, or desktop w/ internet connection (webcam and mic necessary if using a desktop). Google Chrome is the preferred browser, but Internet Explorer and Firefox are also compatible.
Anyone over the age of 1 year who is physically located within the State of New York at the time of the Virtual Visit can be seen.
The after-visit summary (AVS) is available to the patient via Northwell Health-GoHealth Urgent Care’s online patient portal, available on our website.
If your provider deems it necessary, prescriptions are handled in the same manner as an in-person visit and are delivered electronically to the patient's pharmacy. Narcotics may not be prescribed during a Virtual Visit.
Where as, telehealth is defined as "electronic and telecommunications technologies and services used to provide care and services at-a-distance." Our providers and teledoctors are experienced with the tools and technology to provide the same amazing care you'd find in one of our centers.
Stay Healthy!
There are over 600 muscles in your body! These muscles are categorized into three main types: cardiac, smooth and skeletal:Cardiac muscle tissue...
Over the past year, people throughout the world have experienced new stressors, including a global pandemic, economic hardship, food insecurity and...
