COVID-19 Diagnostic Testing Information

COVID-19 diagnostic testing available at all centers in northwest Arkansas. Due to limited testing supplies, if you do not have symptoms of COVID-19, you may not receive a COVID-19 diagnostic test. If you would like to be evaluated by one of our providers, please schedule a Video Visit.

Due to high volume, test results will be available in approximately 7-10 days on the Patient Portal.

Schedule Video Visit

Don't Wait for Care - We're Here For You

Our centers are open 7 days a week, treating non-life threatening illnesses and injuries for adults and children 6 months and older.

In light of COVID-19, we’ve added even more safety protocols to ensure the safety of our patients and team members including: limited in-center capacity, new contactless check in processes and requiring all patients and staff to wear masks while inside. 

Find Your Center

Most Mercy-GoHealth Urgent Care centers in Arkansas are open with extended hours 8am-8pm, Monday through Friday and 9am-5pm, Saturday and Sunday. Including holidays!  For more details, please visit the center's page.

We also offer telemedicine services via Video Visits.

Estimated wait times shown are in real-time.

Important COVID-19 Information

Center Visit Process: What you need to know

  1. If you have symptoms of COVID-19 (fever, cough, runny nose, chills, sore throat or body aches), please schedule a Video Visit to find out if you should be tested based on testing criteria from the CDC, WHO and federal and state governments. COVID-19 Diagnostic and Antibody testing is available 7 days a week at all centers. Please note: Due to limited testing supplies, if you do not have symptoms of COVID-19, you may not receive a COVID-19 diagnostic test.

  2. If you do not have COVID-19 symptoms, please save your spot online. This will save you time and help us safely prepare for you and other patients.

  3. If you cannot check-in online, please sign-in at our kiosk by the front door, then return to your car or wait outside if you’d like. If you’ve opted for SMS from us, our queuing system will text you when a provider is ready to see you inside! Otherwise, our staff will call you when it’s your turn to be seen inside.

Frequently Asked Questions on COVID-19 Testing

Q: Can I walk in for the test?

A: We recommend you Schedule a Video Visit or save your spot online for an in-center visit.

Q: How long do I have to wait for test results if I do get tested?

A: COVID-19 swabs are sent to a lab for testing, which could take 7-10 days due to high volume.

Q: Can I get tested for COVID-19 at your locations?

A: Yes, COVID-19 Diagnostic and Antibody testing is available at all centers. If you have symptoms of COVID-19 (fever with cough and/or shortness of breath) please schedule a Video Visit to be evaluated by one of our providers to see if you meet the testing criteria determined by the CDC, WHO, and Mercy.

Let's Get You Better

  • Bring in your family—services available to adults and children 6-months and older.
  • Access world-class care with our caring, licensed providers, latest technology, onsite lab and multidisciplinary health system partner.
  • Save your spot online or simply walk in. We’re open 365 days a year, providing convenient same-day, evening, weekend and holiday care.
Non-life-threatening injuries and illnesses need immediate care, too. We cover:
  • Allergies
  • Animal or insect bites/stings (minor)
  • Asthma attacks
  • Back & neck pain
  • Blister, cyst & abscess
  • Broken bones & fractures
  • Bronchitis, chest colds & respiratory infection
  • Burns (minor)
  • Cold sores
  • Cough & Cold
  • COVID-19 Antibody Testing
  • COVID-19 Evaluation
  • Cuts & lacerations
  • Dehydration
  • Diarrhea
  • Ear infection
  • Earache
  • Fainting (ages 5-65)
  • Fever (mild)
  • Flu
  • Foreign body removal (e.g. ears, nose, eyes, foot)
  • Headache
  • Hemorrhoids
  • Ingrown nail & nailbed care
  • Laryngitis
  • Migraine
  • Motor vehicle accident (no fault)
  • Nose bleeds
  • Oral infection
  • Pink eye & eye infection
  • Pneumonia
  • Poison oak, ivy, & sumac
  • Rash & skin infection
  • Sinus infections
  • Sore throat
  • Sports clearance exams
  • Sprains & strains
  • Stomach pain (minor)
  • Strep Throat
  • Sunburn (mild)
  • Urinary problems
  • Urinary tract infection (UTIs)
  • Vaginal discomfort (no pap smear)
  • Vomiting & nausea
  • Wheezing
  • Wound care

Urgent Care Services

These healthcare services, among many others, are available at most of our centers.

Illness
Injury
X-Ray
Lab
Kid-Venient
Telemedicine

Should I visit
Urgent Care or the ER?

Find Out Here

If you have a life-threatening condition, call 911 or visit the ER.

Insurance

Don't Let Strep Throat Stop You

We offer on-site strep tests with rapid results in approximately 15 minutes. Please save your spot online.

Save My Spot

Enjoy the Summer With Family

Not at home with an illness or injury! Save your spot online to feel better, faster.

Save My Spot

Arkansas Urgent Care Insurance

Insurance

Mercy-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network participating providers with the following health plans:

  • Aetna - Commercial
  • Allwell Medicare Advantage
  • Arkansas Health and Wellness - Ambetter
  • Arkansas Municipal League
  • Blue Cross Blue Shield - Commercial
  • Cigna - Commercial
  • HealthScope
  • Multiplan
  • PPO Plus (Zelis)
  • QualChoice
  • TRICARE
  • UnitedHealthcare
  • In-network insurances for Video Visits: Aetna, Allwell/Ambetter/ARTIC, Arbcbs, Cigna/Health Springs, Empower, Humana, Qualchoice, Tricare North, Tricare South, Tricare West, VA / Veterans Affairs, HealthScope, QualChoice, Ambetter and UnitedHealthcare.
For Same-day Pricing, click here.

Our Happy Patients

Stay Healthy, Arkansas

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COVID-19 Testing Information