Important COVID-19 Information

Now Offering COVID-19 Testing Options at All Centers:

  1. COVID-19 Testing (PCR, Rapid, Travel, Antibody) is available 7 days a week at all centers. Our providers can evaluate you in-center or via Virtual Visit and then administer a quick test at any of our centers. For more accurate results, we ask that patients exposed to COVID-19 in the past 10 days wait at least 7 days before getting tested. 

  2. Please text us when you arrive or sign-in at our kiosk by the front door, then wait in your car. If you’ve opted for texts from us, our queuing system will text you when a provider is ready to see you! Otherwise, our staff will call you when it’s your turn. Please wear a mask in the center or let us know if you need one.

  3. COVID-19 Antibody testing and Travel Testing (PCR and Rapid) is available at all centers.

GoHealth provider administering a covid-19 test

Frequently Asked Questions on COVID-19 Testing:

Q: Can I get tested for COVID-19?

A: Yes, COVID-19 Testing is available at all of our centers - please save your spot online, schedule a Virtual Visit evaluation, or just walk in. 

Q: Can I walk in for the test?

A: Yes, you can walk in to any of our centers to be evaluated by a provider for COVID-19 testing. 

Q: How long do I have to wait for test results if I do get tested?

A: Our Rapid COVID-19 Test results will be available on-site in approximately 15 minutes. PCR Test results will be available in approximately 2-3 days. You can find your results on your Patient Portal. Please do not call our centers for test results, as results will be communicated to you as soon as they are completed via MyChart (Patient Portal) and a phone call. If you have issues logging into your Patient Portal, please call 844-266-8268, option 1.

Q: Can I receive a COVID-19 test for travel clearance?

A: Yes, we offer COVID-19 testing for upcoming travel at all center locations. Patients with COVID-19 symptoms and/or a COVID-19 exposure in the past 14 days will not be tested for travel clearance, as they don't meet travel testing requirements. Patients are responsible for understanding the testing requirements for their destination. 

Testimonials

Bridgette B. - North Carolina
I had an extremely pleasant experience. I visited for flu symptoms and they were the only urgent care that we could find that was open on MLK day. There was ample parking outside and the GPS took us directly to the location. When I walked in I was amazed at how modern it was. It had centrally located bays for the providers and then around the perimeter are the exam rooms. When you walk in you check in on a tablet screen and they called me quickly. I was using out of state insurance but they were able to work with me with no problem. I was maybe 1/2 patients in the facility at the time. They quickly called me into the exam room and my vitals were taken on some fancy equipment by a very nice young lady. The provider, Won Gin Bowman, came in as she finished taking my vitals and did his exam. It was quick, but thorough and he was so extremely pleasant and had a wonderful bedside manner. They swabbed for a flu test and he let me know within about 10 minutes that I did indeed have the flu. He explained next steps, answered all of my questions and my medications were called in to my pharmacy before I even left the place. Overall wonderful experience and I would highly recommend PA Bowman and his team! Wonderful job.
Customer rates GoHealth 100%
Yelp
So J. - North Carolina
Everyone was super nice and amazing at their job. Thank you for making me feel better.
Customer rates GoHealth 100%
Google
David M. - North Carolina
Excellent care, staff so gentle, caring and patient. Dr. Keith Pochick is a top of the line medical professional. He has a wonderful chair-side manner. I recommend this urgent care to everyone.
Customer rates GoHealth 100%
Google

Let's Get You Better

  • Bring in your family—services available to adults and children 6-months and older. We also offer initial workers comp.
  • Access world-class care with our caring, licensed providers, latest technology, onsite lab and multidisciplinary health system partner.
  • Save your spot online or simply walk in. We’re open 365 days a year, providing convenient same-day, evening, weekend and holiday care.
Non-life-threatening injuries and illnesses need immediate care, too. We cover:
  • Allergies
  • Animal or insect bites/stings (minor)
  • Back & neck pain
  • Blister, cyst & abscess
  • Broken bones & fractures
  • Bronchitis, chest colds & respiratory infection
  • Burns (minor)
  • Cough & Cold
  • COVID-19 Evaluation
  • Cuts & lacerations
  • Diarrhea
  • Earache
  • Foreign body removal (e.g. ears, nose, eyes, foot)
  • Headache
  • Hemorrhoids
  • Ingrown nail & nailbed care
  • Motor vehicle accident (no fault)
  • Nose bleeds
  • Oral infection
  • Pink eye & eye infection
  • Pneumonia
  • Poison oak, ivy, & sumac
  • Rash & skin infection
  • Sexually transmitted diseases (STD)
  • Sinus infections
  • Sore throat
  • Sports clearance exams
  • Sprains & strains
  • Stomach pain (minor - no IV)
  • TB screening
  • Urinary tract infection (UTIs)
  • Vaginal discomfort (no pap smear)
  • Vomiting & nausea
  • Wheezing
  • Wound care

Urgent Care Services

These healthcare services, among many others, are available at this center.

Should I visit
Urgent Care or the ER?

Insurance Same-Day Pricing FAQ's

Preparing for Summer Camp

We provide pre-camp COVID-19 testing
and physicals for children of all ages! 

Save My Spot

Springing into Allergy Season

Sneezing and itchy eyes? We offer evaluations
and care for day-to-day allergy symptoms.

Learn More

North Carolina Urgent Care Insurance

Insurance

Novant Health-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network participating providers with the following health plans:

  • Aetna
  • Alliance
  • BlueCross and BlueShield of NC
  • Bright Health
  • CIGNA Healthcare of NC
  • Coventry
  • First Health
  • Healthnet (Tricare Prime & Extra)
  • Humana (ChoiceCare) Network
  • MedCost
  • Medicaid
  • Medicare
  • Multiplan
  • Primary Physician Care
  • Private Healthcare System, Inc. (PHCS)
  • Provider Select
  • Three Rivers Provider Network
  • Tricare
  • UnitedHealthcare
  • Veteran's Choice
  • In accordance with the CARES Act, our centers will accept any health insurance provider/plan for visits related to COVID-19 (including Virtual evaluations). Please contact your insurance company for actual coverage based on your health plan.
For Same-day Pricing, click here.
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COVID-19 Testing Information