Important COVID-19 Information

Center Visit Process: What you need to know

  1. If you have symptoms of COVID-19 (fever, cough, runny nose, chills, sore throat or body aches), please schedule a Video Visit to find out if you should be tested based on testing criteria from the CDC, WHO and federal and state governments.COVID-19 Diagnostic and Antibody testing is available 7 days a week at all centers.

  2. If you do not have COVID-19 symptoms, please save your spot online. This will save you time and help us safely prepare for you and other patients.

  3. If you cannot check-in online, please sign-in at our kiosk by the front door, then return to your car or wait outside if you’d like. If you’ve opted for SMS from us, our queuing system will text you when a provider is ready to see you inside! Otherwise, our staff will call you when it’s your turn to be seen inside.

Frequently Asked Questions on COVID-19 Testing

Q: Can I walk in for the test?

A: We recommend you Schedule a Video Visit or save your spot online for an in-center visit.

Q: How long do I have to wait for test results if I do get tested?

A: COVID-19 swabs are sent to a lab for testing, which could take 3 to 5 days.

Q: Can I get tested for COVID-19 at your locations?

A: Yes, COVID-19 Diagnostic and Antibody testing is available at all centers. If you have symptoms of COVID-19 (fever with cough and/or shortness of breath) please schedule a Video Visit to be evaluated by one of our providers to see if you meet the testing criteria determined by the CDC, WHO, and Mercy.

Testimonials

Sarah H. - Missouri
Very short waiting time and great staff.
Customer rates GoHealth 100%
Google
Erin G. - Missouri
Everyone at Mercy-GoHealth Urgent Care was so nice and caring from the guy at the front desk, to the nurse and nurse practitioner that I saw! The guy at the front desk was exceptional, and the nicest person I've come across in the Mercy healthcare system! I also loved the fact that I knew exactly how long the wait was and how many people were ahead/after me! I was very sick, and everyone there made me feel comfortable and as well as I could feel at the time. It was a wonderful experience and I will definitely be using them again for any future urgent care needs! Thank y'all so much!!
Customer rates GoHealth 100%
Facebook
Greg M. - Missouri
Very attentive to my situation. Great listens and teachers.  I would recommend this urgent facility to anyone.  I am usually skeptic about the medical community since it seems a business but this staff is in the care business. Thank you!
Customer rates GoHealth 100%
Yelp

Let's Get You Better

  • Bring in your family—services available to adults and children 6-months and older.
  • Access world-class care with our caring, licensed providers, latest technology, onsite lab and multidisciplinary health system partner.
  • Save your spot online or simply walk in. We’re open 365 days a year, providing convenient same-day, evening, weekend and holiday care.
Non-life-threatening injuries and illnesses need immediate care, too. We cover:
  • Allergies
  • Animal or insect bites/stings (minor)
  • Back & neck pain
  • Blister, cyst & abscess
  • Broken bones & fractures
  • Bronchitis, chest colds & respiratory infection
  • Burns (minor)
  • Cough & Cold
  • Cuts & lacerations
  • Dehydration
  • Diarrhea
  • Earache
  • Fainting (ages 5-65)
  • Foreign body removal (e.g. ears, nose, eyes, foot)
  • Headache
  • Hemorrhoids
  • Ingrown nail & nailbed care
  • Motor vehicle accident (no fault)
  • Nose bleeds
  • Oral infection
  • Pink eye & eye infection
  • Pneumonia
  • Poison oak, ivy, & sumac
  • Rash & skin infection
  • Sinus infections
  • Sore throat
  • Sports clearance exams
  • Sprains & strains
  • Stomach pain (minor)
  • Urinary tract infection (UTIs)
  • Vaginal discomfort (no pap smear)
  • Vomiting & nausea
  • Wheezing
  • Wound care

Urgent Care Services

These healthcare services, among many others, are available at this center.

Should I visit
Urgent Care or the ER?

Insurance Same-Day Pricing

Don't Let Strep Throat Stop You

We offer on-site strep tests with rapid results in approximately 15 minutes. Please save your spot online.

Sneezing Through Spring Allergies?

We're here to provide relief fast. Save your spot online today.

Springfield Urgent Care Insurance

Insurance

Mercy-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network participating providers with the following health plans:

  • Aetna - Commercial
  • Aetna - Medicare
  • American Healthcare Alliance
  • Anthem - Commercial
  • Cigna - Commercial
  • Evolutions Healthcare Systems
  • HealthLink
  • HealthNet (TriCare)
  • Home State
  • Missouri Care
  • UnitedHealthcare - Commercial
  • UnitedHealthcare - Medicare
  • UnitedHealthcare - Medicaid
  • Video Visits have zero cost to patients under most major insurance plans during the public health emergency. In-network insurances include:
  • Aetna, Anthem, Missouri State Medicare, Humana, Missouri Care, Multi Plan, Tricare Humana Military, Tricare Health Net, Tricare North, South and West, Veterans Affairs, Healthscope, WellCare / Missouri Care, Home State Health Plan and United HealthCare
For Same-day Pricing, click here.