Important COVID-19 Information

Patient Visit Process: What you need to know

We are now offering rapid COVID-19 testing at all Mercy-GoHealth Urgent Care locations, with results in approximately 15 mins. If you have symptoms of COVID-19 or believe you have been exposed to a COVID-19 positive individual, we recommend you schedule a Virtual Visit. If you do not have COVID-19 symptoms, we recommend you save your spot online at a nearby center. This will save you time and help us safely prepare for you and other patients.

Flu, strep and antibody testing is also available at all centers 7 days a week.

Frequently Asked Questions on COVID-19 Testing

Q: Can I walk in for the test?

A: Yes, walk-ins are welcome. 

Q: How long do I have to wait for test results if I do get tested?

A: Rapid diagnostic test results will be available within approximately 15 minutes. Antibody test results will be available on the Patient Portal in 72 hours. Please note that results for asymptomatic patients may take longer.

Q: Can I get tested for COVID-19 at your locations?

A: COVID-19 diagnostic and antibody testing is available at all centers. If you have symptoms of COVID-19, we recommend you schedule a Video Visit. If you don't have symptoms, we recommend you save your spot online at a nearby center.

If my Virtual Visit evaluation is scheduled in Springfield, can I receive my COVID-19 test in St. Louis?

A: No, your Virtual Visit provider will schedule a COVID-19 test for you in Springfield. If you live or work in or near St. Louis, please schedule a Virtual Visit here.

Testimonials

Erin G. - Missouri
Everyone at Mercy-GoHealth Urgent Care was so nice and caring from the guy at the front desk, to the nurse and nurse practitioner that I saw! The guy at the front desk was exceptional, and the nicest person I've come across in the Mercy healthcare system! I also loved the fact that I knew exactly how long the wait was and how many people were ahead/after me! I was very sick, and everyone there made me feel comfortable and as well as I could feel at the time. It was a wonderful experience and I will definitely be using them again for any future urgent care needs! Thank y'all so much!!
Customer rates GoHealth 100%
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Sarah H. - Missouri
Very short waiting time and great staff.
Customer rates GoHealth 100%
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Stacy P. - Missouri
All the staff was great, so nice and made you feel very welcome and comfortable! From the nice young man at the front desk to the nurse who took me back to get things started. I absolutely loved my FNP Shelly Alexander! She was great and was able to answer all my questions. Very knowledgeable and wonderful personality! Best part I'm feeling much better! Thank you!
Customer rates GoHealth 100%
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Let's Get You Better

  • Bring in your family—services available to adults and children 6-months and older.
  • Access world-class care with our caring, licensed providers, latest technology, onsite lab and multidisciplinary health system partner.
  • Save your spot online or simply walk in. We’re open 365 days a year, providing convenient same-day, evening, weekend and holiday care.
Non-life-threatening injuries and illnesses need immediate care, too. We cover:
  • Allergies
  • Animal or insect bites/stings (minor)
  • Back & neck pain
  • Blister, cyst & abscess
  • Broken bones & fractures
  • Bronchitis, chest colds & respiratory infection
  • Burns (minor)
  • Cough & Cold
  • Cuts & lacerations
  • Dehydration
  • Diarrhea
  • Earache
  • Fainting (ages 5-65)
  • Foreign body removal (e.g. ears, nose, eyes, foot)
  • Headache
  • Hemorrhoids
  • Ingrown nail & nailbed care
  • Motor vehicle accident (no fault)
  • Nose bleeds
  • Oral infection
  • Pink eye & eye infection
  • Pneumonia
  • Poison oak, ivy, & sumac
  • Rash & skin infection
  • Sinus infections
  • Sore throat
  • Sports clearance exams
  • Sprains & strains
  • Stomach pain (minor)
  • Urinary tract infection (UTIs)
  • Vaginal discomfort (no pap smear)
  • Vomiting & nausea
  • Wheezing
  • Wound care

Urgent Care Services

These healthcare services, among many others, are available at this center.

Should I visit
Urgent Care or the ER?

Insurance Same-Day Pricing

Preparing for Summer Camp

We provide pre-camp COVID-19 testing
and physicals for children of all ages! 

Save My Spot

Springing into Allergy Season

Sneezing and itchy eyes? We offer evaluations
and care for day-to-day allergy symptoms.

Learn More

Springfield Urgent Care Insurance

Insurance

Mercy-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network participating providers with the following health plans:

  • Aetna - Commercial
  • Aetna - Medicare
  • American Healthcare Alliance
  • Anthem - Commercial
  • Cigna - Commercial
  • Evolutions Healthcare Systems
  • HealthLink
  • HealthNet (TriCare)
  • Home State
  • Missouri Care
  • UnitedHealthcare - Commercial
  • UnitedHealthcare - Medicare
  • UnitedHealthcare - Medicaid
  • In accordance with the CARES Act, our centers will accept any health insurance provider/plan for visits related to COVID-19 (including Virtual evaluations). Please contact your insurance company for actual coverage based on your health plan.
For Same-day Pricing, click here.
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COVID-19 Testing Information