Important COVID-19 Information

Patient Visit Process: What you need to know

  1. COVID-19 diagnostic testing is available at all centers for patients with or without symptoms. If you would like to be evaluated by one of our providers for testing, we recommend you schedule a Video Visit. You can also save your spot online at your nearest center. COVID-19 diagnostic and antibody testing is available at all centers. 

  2. If you do not have COVID-19 symptoms, please save your spot online. This will save you time and help us safely prepare for you and other patients.

  3. If you cannot check-in online, please sign-in at our kiosk by the front door, then return to your car or wait outside if you'd like. If you've opted for SMS from us, our queuing system will text you when a provider is ready to see you inside! Otherwise our staff will call you when it's your turn to be seen inside.

Frequently Asked Questions on COVID-19 Testing

Q: Can I walk in for the test?

A: We recommend you schedule a Video Visit for an evaluation with one of our providers prior to coming to a center. You may also save your spot online at your nearest center.

Q: How long do I have to wait for test results if I do get tested?

A: COVID-19 swabs are sent to a lab for testing, which could take 72 hours due to high volume.

Q: Can I get tested for COVID-19 at your locations?

A: Yes, COVID-19 Diagnostic and Antibody testing is available at all centers. If you have symptoms of COVID-19 (fever with cough and/or shortness of breath) please schedule a Video Visit to be evaluated by one of our providers to see if you meet the testing criteria determined by the CDC, WHO, and Mercy.

Testimonials

Dustin B. - Missouri
First time at Mercy Urgent Care. I selected my time slot online and filled out the information online as well. When I arrived, I literally pushed one button to check in. I was taken back on time. The rooms/office was very clean and modern. The nurses and medical assistants were very nice. My PA, Amy Grover did an excellent job with my care. She went above and beyond my expectations today as did the Medical assistants. I would give these ladies a 10 if I could! Mercy is lucky to have such a knowledgeable team that makes happy healthy patients!
Customer rates GoHealth 100%
Facebook
Tara J. - Missouri
My daughter was sick, and they helped without making her more anxious than she already was. It was a pleasant and fast visit. They all were very kind.
Customer rates GoHealth 100%
Facebook
Joe C. - Missouri
The staff are amazing.  They are helpful, kind, professional, and efficient. I appreciated them immensely.  They went above and beyond to ensure I got the treatment that I needed in a timely manner.
Customer rates GoHealth 100%
Google

Let's Get You Better

  • Bring in your family—services available to adults and children 6-months and older.
  • Access world-class care with our caring, licensed providers, latest technology, onsite lab and multidisciplinary health system partner.
  • Save your spot online or simply walk in. We’re open 365 days a year, providing convenient same-day, evening, weekend and holiday care.
Non-life-threatening injuries and illnesses need immediate care, too. We cover:
  • Allergies
  • Animal or insect bites/stings (minor)
  • Back & neck pain
  • Blister, cyst & abscess
  • Broken bones & fractures
  • Bronchitis, chest colds & respiratory infection
  • Burns (minor)
  • Cough & Cold
  • Cuts & lacerations
  • Dehydration
  • Diarrhea
  • Earache
  • Fainting (ages 5-65)
  • Foreign body removal (e.g. ears, nose, eyes, foot)
  • Headache
  • Hemorrhoids
  • Ingrown nail & nailbed care
  • Motor vehicle accident (no fault)
  • Nose bleeds
  • Oral infection
  • Pink eye & eye infection
  • Pneumonia
  • Poison oak, ivy, & sumac
  • Rash & skin infection
  • Sinus infections
  • Sore throat
  • Sports clearance exams
  • Sprains & strains
  • Stomach pain (minor)
  • Urinary tract infection (UTIs)
  • Vaginal discomfort (no pap smear)
  • Vomiting & nausea
  • Wheezing
  • Wound care

Urgent Care Services

These healthcare services, among many others, are available at this center.

Should I visit
Urgent Care or the ER?

Insurance Same-Day Pricing

Don't Let Strep Throat Stop You

We offer on-site strep tests with rapid results in approximately 15 minutes. Please save your spot online.

Save My Spot

Enjoy the Summer With Family

Not at home with an illness or injury! Save your spot online to feel better, faster.

Save My Spot

Springfield Urgent Care Insurance

Insurance

Mercy-GoHealth Urgent Care and all of its physicians, physician assistants and nurse practitioners are in-network participating providers with the following health plans:

  • Aetna - Commercial
  • Aetna - Medicare
  • American Healthcare Alliance
  • Anthem - Commercial
  • Cigna - Commercial
  • Evolutions Healthcare Systems
  • HealthLink
  • HealthNet (TriCare)
  • Home State
  • Missouri Care
  • UnitedHealthcare - Commercial
  • UnitedHealthcare - Medicare
  • UnitedHealthcare - Medicaid
  • Aetna, Anthem, Missouri State Medicare, Humana, Missouri Care, Multi Plan, Tricare Humana Military, Tricare Health Net, Tricare North, South and West, Veterans Affairs, Healthscope, WellCare / Missouri Care, Home State Health Plan and United HealthCare
For Same-day Pricing, click here.
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COVID-19 Testing Information