Andrea Williams promoted to Vice President of Operations, Hartford HealthCare-GoHealth Urgent Care 

GoHealth Urgent Care is pleased to announce the promotion of Andrea Williams to Vice President of Operations for Hartford HealthCare-GoHealth Urgent Care. 

In her new role, Andrea will lead the joint venture partnership and oversee all non-clinical operations for Hartford HealthCare-GoHealth centers. She will be responsible for achieving financial, operational, quality and customer satisfaction objectives, and she will work to ensure that Hartford HealthCare-GoHealth continues to increase access to quality care for all. 

Andrea began her career at Hartford HealthCare-GoHealth as a radiologic technologist, was later promoted to manager of one location and soon advanced to regional operations manager in 2018, supporting 18 locations. Later, as a senior regional operations manager, she also supported 21 centers in the Novant Health-GoHealth market. Most recently, as Director of Operations, she led the Hartford HealthCare-GoHealth team through a significant expansion, from 21 to 38 centers. 

She has been instrumental in numerous initiatives, including improving digital tools used by patients and team members; supporting colleagues through radiation technologist education support and team member resource groups (TMRGs); and participating in strategic planning to grow services and access to care. Andrea's guiding principle is, "The team's success is my success." She believes in inspiring others to identify their strengths and building pathways for them to grow. Her favorite role is mentoring new colleagues. 

Outside of work, Andrea enjoys reading, soccer and spending time with her children. She loves plants, music, dancing and family time. Please join us in congratulating Andrea on her well-deserved promotion!