GoHealth Urgent Care News

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New in-depth study highlights successful strategies in urgent care

 

GOHEALTH URGENT CARE

MEDIA CONTACT:

New in-depth study highlights successful strategies in urgent care

 

GOHEALTH URGENT CARE

MEDIA CONTACT:

Mandy Moug

(703) 390-1513

[email protected]

HEALTH MANAGEMENT ACADEMY

MEDIA CONTACT:

Corey Aferiat

(703) 647-3183

[email protected]

 

New in-depth study highlights successful strategies in urgent care
Meeting consumer demand is the top driver of urgent care

 

OCTOBER 23, 2019 – The Health Management Academy (The Academy), with support from GoHealth Urgent Care—an independent partnership-focused urgent care organization—has released an in-depth study entitled “Thriving in the Urgent Care Market: The Leading Health System Perspective”. Recognizing the steady growth in urgent care across the provider market over the past 5 years, The Academy and GoHealth Urgent Care sought to better understand how Leading Health Systems (LHS) are pursuing innovation in the urgent care market, and the extent to which they have deployed strategies to ensure long-term success in a more competitive, consumer-driven environment.

The Academy conducted a series of surveys and qualitative interviews with 25 C-suite executives of the nation’s top health systems, which represent an average of $4.4B net patient revenue per health system and a collective network of 432 hospitals. Through these, the Academy uncovered LHS strategies and key drivers for investing in urgent care, the implementation challenges they face, and how they measure success.

“With urgent care increasingly becoming a key component of the care delivery network, LHS have been primarily focused on expanding their market footprint and access to services.” said Sanjula Jain, Ph.D., Head of The Academy’s Research and Advisory Practice. “Whereas the barriers to entry are low, the barriers to success are much greater. We found that LHS most effective in disrupting the urgent care market are organizations that integrate non-traditional services in a targeted fashion to meet the unique needs of different consumer segments.”

Key findings include:

  • 74% of LHS are extremely likely to grow their urgent care footprints over the next 5 years, yet only 11% are thriving in the urgent care market and are prepared to compete with new market entrants long-term;
  • 82% of LHS find meeting consumer demand and creating a better patient experience a top driver of growth;
  • 76% of LHS find capitalizing on the unique opportunity to capture new patient volume through their urgent care networks a top driver of growth; and
  • The majority of LHS leverage their urgent care networks as an opportunity to increase connectivity of care and improve long-term outcomes for their patient populations.

“More and more health systems are recognizing the need to meet rising consumer demands in an increasingly competitive on-demand care marketplace. Those at the forefront are evolving their urgent care strategies in order to ensure future growth and success,” said Todd Latz, CEO, GoHealth Urgent Care. “The Academy’s findings support what we have experienced in our existing health system partnerships. A retail-based approach to urgent care that puts consumers first and is supported by deep integration, digital consumer engagement tools and a focus on unparalleled experiences drives market differentiation, new patient growth and long-term patient loyalty.”

The full report can be found at: http://bit.ly/31zeESs.

 

About The Health Management Academy
The Health Management Academy (The Academy) brings together leaders from top health systems and health companies to collectively address the industry’s biggest challenges and opportunities. The Academy assists members cultivate their peer networks, understand key trends, develop next-generation leaders, and partner to self-disrupt, in an effort to transform healthcare. Visit hmacademy.com for more information.

About GoHealth Urgent Care
GoHealth Urgent Care is one of the country’s fastest-growing and largest urgent care companies. At GoHealth Urgent Care, we provide unparalleled experiences that are effortless, personal and connected through partnerships with market-leading health systems and our communities as a whole. GoHealth Urgent Care operates approximately 135 urgent care centers in the greater New York metropolitan area, the Portland, Oregon-Vancouver, Washington metropolitan area, the San Francisco Bay Area, Hartford and South Eastern Connecticut, Winston-Salem and Charlotte, North Carolina, St. Louis and Springfield, Missouri, Oklahoma City, Oklahoma and Northwest Arkansas. GoHealth Urgent Care is a d/b/a of Access Clinical Partners, LLC, a TPG Growth portfolio company. TPG Growth is the middle market and growth equity investment platform of TPG, which has more than $103 billion of assets under management. To learn more, please visit www.gohealthuc.com.

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Kernersville urgent care moves to Main Street

By: John Joyce - Reporter, Triad Business Journal

This time last year, a partnership between Novant Health in Winston-Salem and Charlotte-based GoHealth Urgent Care made public the joint-vision of opening more than a dozen urgent care clinics between both regions.

To date, more th...

Kernersville urgent care moves to Main Street

By: John Joyce - Reporter, Triad Business Journal

This time last year, a partnership between Novant Health in Winston-Salem and Charlotte-based GoHealth Urgent Care made public the joint-vision of opening more than a dozen urgent care clinics between both regions.

To date, more than 12 urgent care facilities have opened.

Add to that list a relocated practice in Kernersville. Novant Health-GoHealth Urgnet Care Kernersville has moved from Gateway Center Drive to a more accessible location at 794 S. Main St.

Additional urgent care centers are slated to open later this year, Novant Health said Thursday.

The newly renovated Main Street location will offer interactive visits and web-based tools such as online check-in and registration accessible from patients' smartphones.

“Novant Health-GoHealth Urgent Care blends personal connection with technology-driven convenience,” said Dr. Travis Howell, clinical physician executive with Novant Health.

“We’re not just delivering convenience for patients as they wait to be seen, we’re closing the gap on follow-up care through our integrated electronic medical records and post-visit summaries delivered directly to primary care and other relevant providers.”

Northwell Health-GoHealth Urgent Care Opens Urgent Care Center in Huntington

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Novant Health-GoHealth Urgent Care Kernersville relocates to newly redesigned location on Main Street

 

GOHEALTH URGENT CARE

MEDIA CONTACT:

Mand...

Novant Health-GoHealth Urgent Care Kernersville relocates to newly redesigned location on Main Street

 

GOHEALTH URGENT CARE

MEDIA CONTACT:

Mandy Moug

(703) 390-1513

[email protected]

NORTHWELL HEALTH

MEDIA CONTACT:

Samantha Williams

(336) 287-4203

[email protected]

 

Novant Health-GoHealth Urgent Care Kernersville relocates to newly redesigned location on Main Street

 

KERNERSVILLE, N.C., Oct. 3, 2019 – Novant Health-GoHealth Urgent Care invites the Kernersville community to visit its new location at 794 S. Main St. The state-of-the-art Main Street location replaces the previous clinic location on Gateway Center Drive.

 

The newly renovated clinic offers the complete Novant Health-GoHealth Urgent Care experience, ensuring affordable, interactive visits that allow patients to participate in their care. Novant Health-GoHealth Urgent Care values its patients' time through easy-to-use online tools, including real-time wait clocks, online check-in and the ability to complete registration on your smart device before you arrive at the center. The new center will continue to offer convenient services such as on-site laboratory and X-rays, electronic medical record integration with Novant Health, same day/walk-in visits and short wait times.

 

“We’re excited to relocate the Kernersville center to a convenient, consumer-oriented location,” said Kirsten P. Jones, North Carolina market president of GoHealth Urgent Care. “We will continue to provide the community with exceptional customer experiences and deliver the remarkable, quality care that patients have come to expect from Novant Health.”

 

“Novant Health-GoHealth Urgent Care blends personal connection with technology-driven convenience,” said Dr. Travis Howell, clinical physician executive with Novant Health. “We’re not just delivering convenience for patients as they wait to be seen, we’re closing the gap on follow-up care through our integrated electronic medical records and post-visit summaries delivered directly to primary care and other relevant providers.”

 

The Novant Health-GoHealth Urgent Care network currently has 12 centers in North Carolina, with more centers opening this year. All Novant Health-GoHealth Urgent Care centers offer extended hours and are open from 8 a.m. to 8 p.m. Monday through Friday, and from 9 a.m. to 5 p.m. on Saturday and Sunday, including holidays. For more information, please visit: gohealthuc.com/nc

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About GoHealth Urgent Care
GoHealth Urgent Care is one of the country’s fastest-growing and largest urgent care companies. At GoHealth Urgent Care, we provide unparalleled experiences that are effortless, personal and connected through partnerships with market-leading health systems and our communities as a whole. GoHealth Urgent Care operates approximately 135 urgent care centers in the greater New York metropolitan area, the Portland, Oregon-Vancouver, Washington metropolitan area, the San Francisco Bay Area, Hartford and South Eastern Connecticut, Winston-Salem and Charlotte, North Carolina, St. Louis and Springfield, Missouri, Oklahoma City, Oklahoma and Northwest Arkansas. GoHealth Urgent Care is a d/b/a of Access Clinical Partners, LLC, a TPG Growth portfolio company. TPG Growth is the middle market and growth equity investment platform of TPG, which has more than $103 billion of assets under management. To learn more, please visit www.gohealthuc.com.

About Northwell Health
Novant Health is an integrated network of physician clinics, outpatient facilities and hospitals that delivers a seamless and convenient healthcare experience to communities in Virginia, North and South Carolina, and Georgia. The Novant Health network consists of more than 1,600 physicians and over 28,000 employees that provide care at over 640 locations, including 15 hospitals and hundreds of outpatient facilities and physician clinics. In 2019, Forbes ranked the organization first in North Carolina and 38 nationally on its 2019 Best Employers for Diversity List. Diversity MBA Magazine has also ranked Novant Health third on its 2019 list of “Best Places for Women & Diverse Managers to Work.” Novant Health provided more than $883 million in community benefit, including financial assistance and services, in 2018. For more information, please visit our website at NovantHealth.org. You can also follow us on Twitter and Facebook.

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