Northwell Health-GoHealth Urgent Care and CityMD New York  unite to expand access to quality Urgent Care across New York

Northwell Health-GoHealth Urgent Care and CityMD have signed a definitive agreement to combine operations, bringing together complementary urgent care services for patients across the New York metropolitan area. Moving forward, Northwell Health-GoHealth and CityMD will focus on improving access to quality care and enhancing patient experience across the region. The combination is subject to customary regulatory review.

The combination brings together Northwell-GoHealth's technology and coordinated care model with CityMD's patient-centered approach to urgent care services including aftercare. The result: more ways for patients to access care when and where they need it, with better coordination between visits.

"This combination represents an opportunity to improve how we serve New York communities," said Todd Latz, Chief Executive Officer, GoHealth Urgent Care. "Northwell Health-GoHealth Urgent Care brings strong clinical capabilities and a focus on innovation. CityMD has built deep trust with its patient-centered approach. Together, we can offer more access, better touchpoints for follow up care and a more seamless experience for the people we are fortunate to serve."

What this means for New York Communities

The combined network will give patients across the region:

• Increased access to urgent care services, making it easier to get care for illnesses, injuries, testing and preventive services;
• A more robust alternative to emergency departments for non-emergent conditions at a lower cost;
• Online scheduling and digital tools that make it faster to book and receive care; and
• Better follow-up and care coordination between visits when needed.

For clinicians and care teams, the combined organization will offer:

• Connection to a larger network of colleagues and specialists, with the ability to work across more locations;
• Expanded career growth and leadership opportunities; and
• Enhanced training and professional development programs.

“This agreement reinforces our joint commitment to expanding access to quality, patient-centered care, said Adam Boll, Senior Vice President, of Northwell’s Strategic Business Initiatives. “By coming together, we will be able to offer patients greater access to the care they need and together we'll be able to serve our communities in ways neither organization could do alone."  

Building the Future of Urgent Care

Together, the combined organization will work to advance urgent care services through better and more aligned technology, closer clinical coordination and a focus on making care easier for patients to access and navigate.

Patients will continue to experience the convenience of a neighborhood urgent care center, with the added benefit of streamlined access to a wider range of services and follow-up care.
"We want to make it easier for people to get the care they need, close to home, and combining CityMD and GoHealth creates even more care options,” said Chris Sclafani, Chief Executive Officer, CityMD. "This combination will put us in a stronger position to serve more patients across New York."

Until completion of the transaction, the two organizations will continue to operate independently.

About Northwell Health

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, western Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees – including members of Northwell Health Physician Partners and Nuvance Health Medical Practices – who are working to change health care for the better. Northwell, named a TIME100 Most Influential Companies 2025, is making breakthroughs in medicine at the Feinstein Institutes for Medical Research. Northwell is training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn.

About GoHealth Urgent Care

GoHealth partners with innovative and award-winning health systems to simplify and improve the way patients across the U.S. access high-quality healthcare for non-life-threatening conditions. Its on-demand care platform serves as the physical- and digital-front door to its 12 prominent health system partners and the communities they serve across 16 states, providing seamless access to care for more than 50% of Americans. GoHealth’s unique partnership model, consumer-centric approach and technology focus enable effortless, personalized and connected on-demand care at nearly 400 co-branded neighborhood centers across the nation. Whenever follow-up treatment is needed, GoHealth’s connected care model provides customers with seamless same- and next-day access to robust networks of expert primary, specialty and emergency care providers. GoHealth Urgent Care is a portfolio company of TPG Growth, the middle market and growth equity investment platform of TPG, which has more than $327 billion of assets under management. 

Inquiries can be sent to:  [email protected]