Source: Modern Healthcare

By Caroline Lewis

June 28, 2016

It's not hard to see the appeal of urgent care centers: They're open evenings and weekends, you can walk in without an appointment and, in some neighborhoods in New York City, they're becoming nearly as ubiquitous as Starbucks. While critics say urgent-care patients miss out on the quality of care that comes with a long-term doctor-patient relationship, these walk-in centers have set a new precedent for convenience and customer service that the city's public health system and other providers are trying to replicate.

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