GoHealth Urgent Care News

Amy Schumer Got An Intense Case Of Food Poisoning On Vacation

Source: Self

By Korin Miller

September 13, 2016

 

The comedian came down with food poisoning during her trip to Paris and had to be hospitalized. Here's how to know if your food poisoning warrants a trip to the ER.

...

Amy Schumer Got An Intense Case Of Food Poisoning On Vacation

Source: Self

By Korin Miller

September 13, 2016

 

The comedian came down with food poisoning during her trip to Paris and had to be hospitalized. Here's how to know if your food poisoning warrants a trip to the ER.

Amy Schumer isn't one to hold back, and her multiple Instagrams over the past day are no exception. The comedian has shared snaps from her trip to Paris with her boyfriend, Ben Hanisch: riding in a helicopter together, goofing off at Versaille, and…lying in bed with food poisoning.

“Thanks for everything, Paris! Except the food poisoning,” she captioned the post, featuring her and Hanisch looking under the weather together. She later posted a photo of herself having chicken broth “post puke fest,” followed by shots of her lying in a hospital bed. 

According to the U.S. Department of Health & Human Services, millions of people in the U.S. get sick from contaminated food each year, often because of food riddled with bacteria and viruses.

Symptoms of food poisoning typically include an upset stomach, abdominal cramps, nausea, vomiting, diarrhea, fever, and dehydration, and they can range from mild to severe, the Department of Health & Human Services says.

But how do you know if your food poisoning requires medical attention or if it’s just something you can ride out? Mike Doyle, Ph.D., director of the Center for Food Safety at the University of Georgia, tells SELF that it typically depends on what caused your food poisoning and how your body reacts to it. People infected with E. coli O157:H7 will often develop bloody diarrhea that can progress to kidney failure if left untreated, he says, while someone who contracts salmonellosis, an infection of the salmonella bacteria, may just have mild diarrhea that goes away with time.

However, people who contract salmonellosis can also develop more severe symptoms, like bad diarrhea, which can cause dehydration and require medical attention, Doyle says.

Dehydration is usually why most people who are hospitalized with food poisoning seek care, women’s health expert Jennifer Wider, M.D., tells SELF. “It results from a significant loss of water, fluid, and electrolytes due to diarrhea and vomiting,” she says.

Unfortunately, drinking a ton of water usually won't help, since putting anything into your stomach may cause more vomiting and diarrhea, Debra Brooks, M.D., a physician at Northwell Health-GoHealth Urgent Care, tells SELF. She recommends drinking fluids one sip at a time, which makes it easier for your gastrointestinal system to handle it, and if possible, drinking a sports drink or tea instead of water, so you can get some electrolytes or sugar in your system.

If you have food poisoning and experience persistent diarrhea lasting for three or more days, fever over 101.5 degrees, blurry vision or slurred speech, difficulty keeping things down, dry mouth, and little to no urination, Wider says it’s time to go to the hospital. There, doctors will typically give you IV fluids with electrolytes to rehydrate your body as well as antibiotics if you have bacterial food poisoning, Wider says.

Luckily, most people who get food poisoning don't have to go to the ER, Benjamin Chapman, Ph.D., an assistant professor and food safety extension specialist at North Carolina State University, tells SELF. "The majority of folks who get sick from foodborne pathogens will recover quickly, but it can certainly lead to more long-term issues," like kidney problems, arthritis, and more, he says. That's why it's so important to seek care if you experience more severe symptoms.

Of course, the best way to avoid a trip to the hospital from food poisoning is to prevent it altogether. While you can get food poisoning from a number of foods, here's a comprehensive listof which ones are most likely to cause different types of food poisoning.

Investments, doctor shortage drive growth of LI urgent care

Source: Newsday

By Victor Ocasio  

September 2, 2016

 

Long Island’s urgent care chains are expanding, planning in some cases to double their size in the next year or two, driven by patient demand for faster access t...

Investments, doctor shortage drive growth of LI urgent care


Source: Newsday

By Victor Ocasio  

September 2, 2016

 

Long Island’s urgent care chains are expanding, planning in some cases to double their size in the next year or two, driven by patient demand for faster access to treatment, and by plentiful investment capital.

There are at least 108 urgent care centers in Nassau and Suffolk counties, according to estimates from the Urgent Care Association of America (UCAOA), an industry trade group. The group does not have historic numbers, but one industry observer said the number of Long Island centers has at least doubled in the past decade.

Large chains such as GoHealth Urgent Care, ProHealth Urgent Care, StatHealth, PM Pediatrics and CityMD all plan to open new local centers this year. 

“I think we can say that on Long Island urgent care is turning into Starbucks,” Todd Stack, general manager of Healthcare Services for Melville-based Henry Schein, said of urgent care’s proliferation. Stack oversees the health care product distributor’s equipment sales to urgent care centers throughout the United States.

And like Starbucks, urgent care chains are also bringing a retail orientation to the health care business, in terms of site selection, facility design and a focus on timely customer service. 

It’s an orientation that hospitals can learn from.

“Without question, the health care industry does not have strength in retail methodology or experience in building a retail type of environment,” said Adam Boll, vice president of operations for Northwell Ventures, an investment arm of health care giant Northwell Health. Northwell has a 50 percent stake in GoHealth’s New York operations. 

Urgent care, a category of walk-in centers that treat nonlife-threatening ailments and injuries requiring immediate attention, has grown rapidly since its inception in the 1980s, industry insiders said. Many centers offer extended hours, are open seven days a week, have small diagnostic labs and come equipped with costly technology like X-ray machines. The average cost of a visit to an urgent care center was $150 to $200 in New York State last year, according to an estimate from the North East Regional Urgent Care Association (NERUCA).

In 2015, urgent care brought in an estimated $16.2 billion in revenue, and it is expected to grow to $19.7 billion by 2020, according to an industry report by research firm IBISWorld. 

The UCAOA estimates there are 7,100 urgent care centers across the United States; IBISWorld puts the number closer to 9,300. Because the industry is fragmented, with some primary care offices also offering urgent care hours, exact industry figures are unavailable. 

Behind urgent care’s popularity with patients is difficulty accessing primary care doctors, a problem projected to worsen in coming years.

According to a report released in April by the Association of American Medical Colleges, the number of primary care physicians is projected to fall short of demand by as much as 35,600 doctors in 10 years.

“The bottom line is urgent care is flourishing because of the shortage of primary care physicians,” said Margaret Simat, an urgent care consultant and co-founder of NERUCA, which has a Lido Beach office.

Simat said that as primary care practices reach patient capacity and retirement-age physicians close their practices, fewer graduates are replacing them.

With the levels of financial debt medical students are graduating with, she said, “they don’t want to take on debt to start a practice.”

Emergency rooms are expensive, inconvenient alternatives for urgent care.

Nationwide, the demand for emergency care at hospitals is up, but the total number of ERs has fallen by about 500 over the last 20 years, according to the American Hospital Association.

As hospitals face challenges from this increased demand, urgent care providers have found opportunities in treating patients in their communities.

Enabling urgent care’s explosive growth, experts and executives said, is an influx of private capital from investment groups such as TPG Capital, Spanos Barber Jesse & Co. and Scopia Capital Management, all of which have invested in chains expanding on Long Island.

Dr. Marc Salzberg and Dr. Paolo Coppola co-founded StatHealth when they opened their first center in Smithtown 11 years ago. “Our idea was to have one office, and that was it,” Salzberg said. After seeing strong demand, they decided to add more locations.

Salzberg said the business received many calls over the years from private equity groups looking to buy a stake. In May, they reached a deal with California-based Spanos Barber Jesse, which invested an undisclosed amount in the chain.

“The reason we did it was to have working capital to expand instantly,” he said. The company, which has nine locations on Long Island, plans to open a 10th this fall, in Selden, Salzberg said. The company is currently looking at about half a dozen potential locations and is considering expanding to New Jersey, Maryland and Massachusetts.

PM Pediatrics, an urgent care provider started in 2005 in Syosset, specializes in treating the range of patients from newborns to college-aged adults. It has 19 locations in New York, New Jersey and Maryland, with four on Long Island. 

“When we first opened and I started negotiating with insurance companies, they had no concept really of what urgent care was,” said Dr. Jeffrey Schor, co-founder and co-CEO of PM Pediatrics. “In the last couple of years the whole environment has exploded.”

The company, one of 40 from Long Island on Inc. magazine’s 2016 list of the nation’s 5,000 fastest-growing companies, plans to open between eight and 10 locations over the coming year, with up to four planned for the Island.

Between 2005 and 2011, PM Pediatrics opened four centers. After receiving capital from Scopia Capital in 2012, the company has more than quadrupled its locations.

“The rate limiting step for us was getting the financing,” Schor said. “Now you’re in a world where there’s a lot of money out there.”

Manhattan-based CityMD, which has 15 centers here — the most on Long Island — was founded by eight doctors in 2010. It received a “small investment” from private equity investors in 2013, said Dr. Nedal Shami, chief strategy officer. That year it acquired competitor Premier Care and its 12 Island locations.

“At its core, we shared a very common philosophy around patient care and around the mission of delivering high-quality care,” Shami said.

GoHealth Urgent Care, an Atlanta-based group started in 2012, is the national urgent care brand of Access Clinical Partners, of Menlo Park, California. It has 12 locations on Long Island and plans to open seven more here this year. The company has 43 locations nationally, with a total of 26 in New York State.

Access Clinical initially acquired five urgent care centers in Portland, Oregon. In 2014, it received an investment from TPG Growth — a $7 billion investment group with headquarters in San Francisco and Fort Worth — formed its joint venture with Northwell Health, launched the GoHealth brand and opened its first New York location.

“We were built from the very beginning to partner with large integrated health systems,” said Todd Latz, chief executive of GoHealth Urgent Care. Partnerships with established health care providers, he said, allow GoHealth to integrate into a system’s “ongoing continuum” and work with established hospitals.

Currently, the urgent care chain also has health-system partnerships with Portland-based Legacy Health, and Dignity Health, the largest hospital provider in California.

ProHealth Care Associates, a Lake Success-based physician group with more than 270 primary and specialty health care facilities in the metro area, plans to add 10 locations — two slated for the Island — to its metro area roster of 26 ProHealth Urgent Care centers.

Last year, ProHealth’s management company was purchased by Optum, a subsidiary of health insurance giant UnitedHealth Group. 

What makes urgent care centers so popular among patients, operators said, is convenience and lower costs than alternatives. “The industry has gone through a shift and has really come to understand that urgent care is all consumer focused,” said Shaun Ginter, UCAOA board member and chief executive and president of Massachusetts-based CareWell Urgent Care. 

GoHealth was recognized last year for its “retail store” design by the International Council of Shopping Centers. The care centers often feature open designs where patients can see physicians, and “privacy glass” that can be made opaque with the flip of a switch. The company focuses on running facilities with small footprints in high-traffic areas. 

Sarah Arora, president of GoHealth’s New York market, said having a retail mentality plays a major part in site selection.

“We look for places where people live their lives,” she said, which often brings them into strip centers with more day-to-day shopping offerings, like supermarkets, coffee shops and banks. It’s all part of moving “away from this hospital on a hill model.”

To work, centers need to be located in heavily trafficked areas where they can see around 40 patients a day. “Urgent care is really most successful when there is a population density of 50,000 or more folks,” said Stack of Henry Schein. 

Other retailers can point the way when searching for new sites.

“The formula that’s been around for probably about 25 years about where to put an urgent care center is to find a McDonald’s, draw a circle around it and go any place in that circle,” said Simat of NERUCA. “They’ve done all the footwork.”

 

Northwell Health-GoHealth Urgent Care facility coming to Bell Blvd.

Source: Times Ledger

By Mark Hallum

August 31, 2016

Come September, Bayside will be getting a new urgent care facility in its business district. The space formerly occupied by Lucille Roberts at 41-19 Bell Blvd. will be partly ...

Northwell Health-GoHealth Urgent Care facility coming to Bell Blvd.

Source: Times Ledger

By Mark Hallum

August 31, 2016

Come September, Bayside will be getting a new urgent care facility in its business district. The space formerly occupied by Lucille Roberts at 41-19 Bell Blvd. will be partly taken over by a Northwell Health-GoHealth center to serve Bayide.

GoHealth operates in partnership with the state’s largest health care system, formerly known as North Shore-LIJ, in order to deliver convenient options for non-emergency medical services for residents in the communities of Queens and elsewhere.

The exterior of the Bayside facility is still under construction. However, pedestrians on the boulevard can plainly see the formation of a medical center which will have a clean, modern design with sleek lines and a storefront which stands out from others on Bell.

“We are excited to open this new location in Bayside. We’ve been looking to open a center in this community for over a year,” Sarah Arora, president of operations for Northwell Health-GoHealth Urgent Care, said.

“We strive to locate Northwell Health-GoHealth Urgent Care centers in areas where people live their lives. We like to be next to the local pharmacy, grocery store, the train station, your favorite restaurant. This ensures that our patients don’t have to go out of their way to get the care they need and deserve. The GoHealth partnership with Northwell allows us to treat patients in the highest quality way within the four walls of our center and also get them downstream care with specialists and primary care physicians.”

By pairing up with Northwell, GoHealth patients take advantage of trusted medical professionals the system is known for as well as a shared record archive to keep practitioners informed of medical conditions diagnosed at other facilities within the network.

According to Arora, these facilities have a “best-in-class” level of patient satisfaction calculated through their net promoter score.

Arora said Northwell Health-GoHealth facilities are much like any other urgent care centers. They treat common illnesses and injuries, including allergic reactions; rashes; cuts, burns and bites; falls, sprains, strains and broken bones; colds and flus; sore throat; pink eye; infections. It also offers vaccinations, flu shots and physicals.

Arora will oversee operations of the facility, while the medical practice will be clinically overseen by Dr. Robert Korn, the medical director of Northwell Health-GoHealth Urgent Care.

The official opening date of the facility is Sept. 16.

Seamless data exchange key to urgent care center, health system partnerships

Source: FierceHealthcare

By Katie Dvorak

August 29, 2016

As partnerships between urgent care organizations and health systems grow, so, too, does the importance of having systems that can seamlessly share data.

While t...

Seamless data exchange key to urgent care center, health system partnerships

Source: FierceHealthcare

By Katie Dvorak

August 29, 2016

As partnerships between urgent care organizations and health systems grow, so, too, does the importance of having systems that can seamlessly share data.

While the flow of information is key to ensuring that care between the two isn’t fragmented, data sharing is not yet fully advanced, as a recent HealthData Management article explores.

Health systems are looking to grow partnerships with urgent care centers in part because more patients are seeking treatment at such centers rather than making an appointment with their primary care physician because of convenience and time savings, FierceHealthcarepreviously reported.

Currently, between the care centers and health systems, there is a fair amount of integration of electronic medical records, but integration at the application programming interface level is not quite there yet, Tom Charland, founder and CEO of Merchant Medicine, a consulting and research firm based in Minnesota, says in the article. However, he adds that in the next three or so years “it’s going to be a whole new ball game.”

One organization, GoHealth Urgent Care, has more than 37 centers in New York, Oregon, and Washington. It's Portland centers use the same electronic health record system as Legacy Health, allowing for an easy partnership when it comes to patient data access.

American Family Care is the second example. That organization is testing sharing data between its urgent care centers in Alabama and Baptist Health using the EHR system.

Health information exchanges, HL7 messaging and other platforms also are aiding in the efforts.

However, barriers remain, the article notes. Those can include high integration fees paid to EHR vendors, a lack of ability for real-time communication and translation of codes.

Data exchange rises in importance for urgent care providers

Source: Health Data Management

By Linda Wilson

August 25, 2016

As the healthcare industry transitions to value-based care, urgent care companies and health systems are forging formal business partnerships and then facilitating...

Data exchange rises in importance for urgent care providers

Source: Health Data Management

By Linda Wilson

August 25, 2016

As the healthcare industry transitions to value-based care, urgent care companies and health systems are forging formal business partnerships and then facilitating those relationships through the exchange of electronic patient data.

The Fast Pace deal and the rise of urgent care: 7 things to know

Source: Becker's Hospital Review

By Kelly Gooch

August 25, 2016

As healthcare shifts toward the outpatient arena, urgent care centers remain popular with patients and consumers looking to receive convenient and affordable trea...

The Fast Pace deal and the rise of urgent care: 7 things to know

Source: Becker's Hospital Review

By Kelly Gooch

August 25, 2016

As healthcare shifts toward the outpatient arena, urgent care centers remain popular with patients and consumers looking to receive convenient and affordable treatment for minor conditions, imaging and blood tests.

Given this trend, the urgent care industry is poised for growth. In a 2014 whitepaper from McGuireWoods and Urgent Care Association of America, one industry professional predicted the urgent care industry will see a lot of activity through 2019 and beyond since some large metropolitan areas could support two to three times the number of current urgent care providers.

This prediction is demonstrated in the recent acquisition of SCP Urgent Care, doing business as Fast Pace Urgent Care, by Revelstoke Capital Partners. The transaction closed Aug. 22.

Highlighted below are seven things to know about the transaction as well as urgent care growth.

1. One of the players in the transaction is Brentwood, Tenn.-based Fast Pace, a provider of urgent care and primary care services. Since 2013, the company has grown from seven centers in Tennessee to 36 centers in Tennessee and Kentucky. The growth came primarily through opening 26 new locations and acquiring three locations. Fast Pace is a portfolio company of Shore Capital, a Chicago-based private equity firm focused exclusively on microcap healthcare investments.

2. The other player in the transaction is private equity firm Revelstoke, which focuses on building healthcare and business services companies. Since the firm's inception in mid-2013, Revelstoke has raised more than $700 million in equity commitments across its various investing entities and has completed 23 acquisitions totaling over $1.2 billion in enterprise value, according to an announcement of the transaction.

3. Houlihan Lokey advised Fast Pace on the acquisition. The company said its healthcare group provides advice to healthcare services, managed care, seniors housing, biopharmaceutical and life sciences companies. Including Fast Pace, Houlihan Lokey has advised on four urgent care transactions.

5. Scott Becker, the publisher of Becker's Healthcare, said, "The deal is reflective of the high amount of interest in the urgent care area."

6. For instance, Nashville, Tenn.-based Hospital Corporation of America in November acquired Urgent Care Extra's Nevada operations, which include 14 urgent care centers in Las Vegas.

In February, San Francisco-based Dignity Health announced it is teaming up with Atlanta-based GoHealth Urgent Care in a joint venture to bring consumer-focused urgent care to the Bay Area. Last August, Boston-based Partners HealthCare announced plans to open up to 12 urgent care centers in the next three years to cater to patients who need medical care, but don't need to go to an emergency room.

7. These investments are driven partly by the rise in active patients older than 50 who desire convenient care for injuries and illness, but want to be connected to a larger system where their regular physician may practice and where urgent visits can become part of their medical record, Tom Charland, CEO of consulting firm Merchant Medicine, told The Wall Street Journal.

New Castro District Urgent Care Center One of a Dozen Planned for Bay Area

Source: San Francisco Patch

By Patch Staff

August 10, 2016

The Dignity Health-GoHealth Urgent Care Castro Center is equipped to handle urgent but not life-threatening medical issues.

SAN FRANCISCO, CA — An urgent care ...

New Castro District Urgent Care Center One of a Dozen Planned for Bay Area

Source: San Francisco Patch

By Patch Staff

August 10, 2016

The Dignity Health-GoHealth Urgent Care Castro Center is equipped to handle urgent but not life-threatening medical issues.

SAN FRANCISCO, CA — An urgent care center celebrating its grand opening in San Francisco's Castro District Tuesday is the first of a dozen expected to open in the Bay Area over the next year.

The Dignity Health-GoHealth Urgent Care Castro Center at 2288 Market Street is a drop-in facility equipped to handle urgent but not life-threatening medical issues ranging from illness to sprains, cuts and broken bones, officials said Tuesday.

The facility, which will be open 365 days a year, is equipped with four exam rooms, a laboratory and x-ray equipment, and allows patients to walk in off the street or make appointments online. The center, which opened on Aug. 1 and has already had walk-in patients, is the result of a partnership between Dignity Health, which operates St. Mary's Medical Center and Saint Francisco Memorial Hospital in San Francisco, and GoHealth, an urgent care management firm with similar facilities in New York and Portland.

The two companies plan to roll out a dozen more centers in San Francisco, San Mateo and Santa Clara counties over the next year. Five locations are planned in San Francisco, with centers opening in Glen Park and Cole Valley in September. GoHealth and Dignity officials said the centers were part of a growing trend in health care toward urgent care facilities that can provide fast, convenient access to medical treatment at a lower price.

"This is a great alternative and it's considerably less expensive than an emergency room," GoHealth CEO Todd Latz said. "Think of it as fitting in between primary care and an emergency room."

The partnership with Dignity means that patient records will be integrated into the Dignity system and can be accessed by physicians there. However, patients outside of the Dignity system and those paying out of 
pocket are also welcome. The center is the second urgent care center to open in the Castro in the past month. Dignity and GoHealth officials said they planned to target locations in busy, vibrant neighborhoods like the Castro with lots of foot traffic and nearby retail, ensuring visibility and easy access for patients.

Richard Magary, administrator for the Castro Merchants Association, said the group was very happy to see the center opening in a former Radio Shack location.

"I think it provides a wonderful opportunity for local residents to have easy access to urgent medical care," Magary said. "And importantly to us it is a beautiful use of a storefront that had once been vacant," Magary said, noting that the site, a former Radio Shack, had been vacant for at least a year or two. "We're happy to see it occupied."

Legacy-GoHealth Urgent Care opens in Parkway Village at Sherwood

Source: Sherwood Gazette

By Ray Pitz

August 8, 2016

Legacy-GoHealth Urgent Care has opened in a 2,572-square-foot space at Gramor Development’s Parkway Village at Sherwood. This represents the 13th Legacy-GoHealth locatio...

Legacy-GoHealth Urgent Care opens in Parkway Village at Sherwood

Source: Sherwood Gazette

By Ray Pitz

August 8, 2016

Legacy-GoHealth Urgent Care has opened in a 2,572-square-foot space at Gramor Development’s Parkway Village at Sherwood. This represents the 13th Legacy-GoHealth location in the Portland/Southwest Washington area.

Legacy-GoHealth’s state of the art urgent care centers are built with a clean, contemporary designs and engineered for patient comfort and privacy.

Go-Health, based out of Atlanta, Georgia, has partnered locally with Legacy Health Systems.

Legacy-GoHealth currently has 14 centers in the area, and will close out the year with up to 20 centers.

 

Urgent care centers help Dignity Health boost patient access, better manage population health in Bay Area

Source: Fierce Healthcare

By Ilene MacDonald

August 8, 2016

When Dignity Health opened the first of 12 planned joint-venture urgent care centers in the San Francisco Bay Area earlier this month, it did more than just provide...

Urgent care centers help Dignity Health boost patient access, better manage population health in Bay Area

Source: Fierce Healthcare

By Ilene MacDonald

August 8, 2016

When Dignity Health opened the first of 12 planned joint-venture urgent care centers in the San Francisco Bay Area earlier this month, it did more than just provide its patients with more accessible, convenient care at a lower cost.

The model will also help the healthcare system better manage population health, reduce unnecessary healthcare costs and allow emergency room doctors to focus on their sickest patients, Todd Strumwasser, M.D., Dignity Health's senior vice president of operations for the San Francisco Bay Area, told FierceHealthcare during an exclusive interview.

And it makes good business sense. As consumers take on more of the costs associated with care, they seek quality care at lower prices. And Strumwasser, pictured right, says Dignity Health is happy to provide the low-cost option for its patients.

The San Francisco-based system--a 21-state network of nearly 9,000 physicians, 56,000 employers and more than 400 care centers--earlier this year partnered with GoHealth Urgent Care to open up 12 urgent care centers in the area to fill a void and expand patient access to care they may otherwise seek at a hospital emergency room.

The centers will operate seven days a week with extended evening hours and will be staffed with Dignity Health clinicians. Each center will offer laboratory services and x-ray equipment so staff can make accurate diagnoses. In addition, the urgent care center is integrated with the organization’s electronic medical record system so staff can easily access patient records from any Dignity Health location.

“We believe, and I believe, that patients will take more advantage of urgent care centers [for conditions] that they are now going to emergency rooms for,” he said. In addition, urgent care centers provide treatment options for “the walking well,” millennial patients who don’t feel they need a primary care provider. “These are the kind of situations [that] will be tailor-made for urgent care centers.”

Another option for care

The system’s urgent care center strategy is simple, according to Strumwasser.

“We are trying to provide patients with increased access points in our healthcare delivery system. In addition to having access points being appropriately priced, the patients need to be seen in right location, receive the right treatment for the right price at the right time.”

So rather than seek care at the emergency room if they have diarrhea, patients can go to a nearby urgent care center, which costs less and won’t clog up the ER, which needs to treat higher acuity patients.

The organization now needs to educate people in the community about which conditions are best treated in the different settings, and when they should seek care in the urgent care center instead of the ER. “It’s not easy for patients to make that determination,” he said.

The trend in healthcare is to expand ambulatory care options to reserve hospitals for the sickest patients. The urgent care model, according to Strumwasser, will address the healthcare needs of a population by providing access to care when patients need it.

In addition to a primary care provider, Strumwasser says the centers will be staffed with allied health professionals, such as nurse practitioners, physician assistants and medical assistants. The state-of-the art electronic medical record system will also help the organization eliminate waste because clinicians will be able to pull up records from any Dignity Health location and see what tests and lab work was already ordered.

Complementary--not competitive--services

As for those primary care physicians that see urgent care centers as a threat, Strumwasser believes the model complements the care those providers offer. If a primary care provider can’t see a patient due to their office hours, the urgent care center can provide that care.

“We are providing a service for them as well because their patients are getting good care,” he said. And if the primary care provider is a Dignity Health provider, he or she can easily access the medical information so that encounter is not lost.

Right now, Strumwasser says, urgent care centers answer a problem that exists in the San Francisco community. Even if a patient has a primary care provider, it’s not easy to find an appointment that day or even in a week. Urgent care centers allow patients to seek immediate care.

“We are all trying to take the best care of patients. Healthcare is a team sport, and requires all of us to work together, not as competitors but as collaborators to answer needs of our patients, he said. “And I think the more we can do to make it easy for our patients, the healthier our community is going to be.”

 

Urgent Care Facility to Open in Astoria Next Week

Source: Astoria Post

By Michael Florio

August 8, 2016

A new urgent care center will be opening in Astoria next week.

Northwell Health will be cutting the ribbon Monday to its 37-01 Broadway location, its fourth in Queens...

Urgent Care Facility to Open in Astoria Next Week

Source: Astoria Post

By Michael Florio

August 8, 2016

A new urgent care center will be opening in Astoria next week.

Northwell Health will be cutting the ribbon Monday to its 37-01 Broadway location, its fourth in Queens.

The center will treat common conditions such as a sore throat, fevers, headaches, sneezing, lacerations and basic orthopedic conditions. The facility will also provide X-rays and lab services.

The 2,100-square-foot Astoria center will consist of four exam rooms, one of which is a procedure room, where lacerations will be treated, according to Sarah Arora, president of the New York Market for Northwell Health-GoHealth Urgent Care.

There will be one to two physicians or physician assistants present at all times. In addition, there will be an X-ray technician and a medical assistant, Arora said.

“We will add more staff if necessary,” she said.

Arora said it is hard to project the number of patients the Broadway facility will serve, but she anticipates the number to increase throughout the first year it is open.

The center will be open from 8 am to 8 pm during the week, and 9 am to 5 pm on weekends.

Arora said Northwell Health will follow patient demand closely and will modify its hours accordingly.

“For example, we saw a lot of patients coming in the evenings on weekends in one center in Manhattan,” Arora said. “That space is now open from 8 am to 8 pm, seven days a week.”

“We will watch extremely closely in Astoria to see what the community is demanding from an accessibility standpoint,” she added.

Northwell Health has been seeking a location in Astoria since 2014, but held off until the right retail space became available.

“There are a few spots you really want to be in Astoria and we held out for this location,” Arora said. “We wanted this location because it is easily accessible to Astoria residents.”

The space is highly visible and on a busy commercial corridor with a lot of foot traffic, according to Arora.

“We want to be a part of the community where people are already living their lives,” she added. “The Broadway location allows us to do so.”

Northwell Health first opened in Queens in 2014, with a Forest Hills location. It has since opened facilities in LeFrak City and Ridgewood.

The company is looking to open additional centers in Queens, and has looked at Long Island City, Sunnyside and Jackson Heights, Arora said.

“We love Queens and there seems to be a need for healthcare in these areas,” she added.

Pages