Source: West Linn Tidings

By Kelsey O'Halloran

November 18, 2016

 

The bright, high-tech waiting room at West Linn’s newest urgent care facility is just one of many ways that Legacy-GoHealth Urgent Care hopes to provide the best experience possible for its patients. 

The company recently opened a GoHealth center in West Linn, which offers services for nonlife-threatening illnesses and injuries with no appointment necessary, and can also transport patients to a Legacy hospital for more extensive treatment. 

The exam rooms are fully equipped handle most non-serious medical needs.

Legacy-GoHealth Urgent Care Medical Director Andy Barnett says GoHealth provides all the services of a regular urgent care center and more, including a mobile x-ray machine and a convenient check-in system. The West Linn center, the company’s 15th in Oregon, means local residents won’t have to drive more than a few minutes to receive high-quality drop-in care. 

“We all want to make people feel better when they’re sick,” Barnett says. “We feel that this creates the perfect environment to do it, and that’s a great feeling as a medical provider.” 

Here are a few things that set the center apart: 

High-tech experience

When patients enter the urgent care center, they’re directed to check in at a tablet station by the door. As they sit down to wait, a wall-mounted screen will show them their expected treatment time. 

Prospective patients can even check the GoHealth website before coming to the center to compare the wait times at various centers around the Portland metro area and choose the one that suits their needs. 

Innovative design

The facility’s interior is designed to create a comfortable, healing environment with curved architecture, bright colors and ample light. 

“The award-winning design, to me as a provider, has created a really pleasant space to work in and to care for patients in,” Barnett says. 

While the four exam rooms have glass walls to provide an open and modern feel as patients walk in, the “smart glass” can become opaque with the flick of a switch, providing complete privacy during patient care. 

Integrated, affordable care

Legacy-GoHealth Urgent Care Medical Director Andy Barnett says he appreciates the new centers innovative design.

Unlike a typical urgent care center, GoHealth is part of an integrated network of care with Legacy Health, meaning that care information can be easily transferred from the center to a specialist at a larger Legacy treatment center. 

If a patient comes into the urgent care center with a broken leg, the center staff can provide basic treatment and bring a mobile X-ray machine right into the exam room to take a closer look. Within the same day, the patient’s Legacy Health primary care doctor could look at the X-ray and provide feedback, because the center shares Legacy Health’s medical records system. 

t’s cheaper than a visit to the emergency room, Barnett says, and a higher level of care for the patient. 

This fall and winter, the center is offering $25 walk-in flu shots seven days a week. Barnett invites local residents to stop in to get a flu shot and check out the new facility. 

GOHEALTH URGENT CARE WEST LINN

21900 Willamette Drive #209, West Linn

971-339-0360

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